Job Title:
Customer Service Representative Location:
Pompano Beach, FL Max Pay Rate:
$17/hr Job Type:
Contract Schedule:
Tuesday – Saturday | 11:00 AM – 8:00 PM Work Environment:
Onsite, fast-paced operations setting Overview
Posting Description We are seeking a
Customer Service Representative
to support daily delivery operations by serving as a key point of contact between customers, business partners, and driver teams. This role focuses on real-time problem solving, customer communication, and ensuring deliveries stay on track. The ideal candidate is calm under pressure, highly organized, and comfortable handling multiple tasks while delivering excellent customer service. Responsibilities
Assist customers, business partners, and drivers via
phone and email Handle customer complaints professionally and de-escalate issues Diagnose, assess, and resolve delivery-related problems Monitor delivery routes and track progress throughout the day Scan haul-away pods and verify required stamps Process delivery order changes and cancellations Ensure accurate documentation and timely issue resolution Required Qualifications
Experience using
Microsoft Office
(Word, Excel, PowerPoint) Strong communication and customer service skills Ability to multitask and stay organized in a fast-paced environment Ability to remain calm and solution-oriented under pressure Preferred Qualifications
High school diploma or equivalent 1+ year of customer service or call center experience Experience supporting logistics, delivery, or operations teams (preferred)
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Customer Service Representative Location:
Pompano Beach, FL Max Pay Rate:
$17/hr Job Type:
Contract Schedule:
Tuesday – Saturday | 11:00 AM – 8:00 PM Work Environment:
Onsite, fast-paced operations setting Overview
Posting Description We are seeking a
Customer Service Representative
to support daily delivery operations by serving as a key point of contact between customers, business partners, and driver teams. This role focuses on real-time problem solving, customer communication, and ensuring deliveries stay on track. The ideal candidate is calm under pressure, highly organized, and comfortable handling multiple tasks while delivering excellent customer service. Responsibilities
Assist customers, business partners, and drivers via
phone and email Handle customer complaints professionally and de-escalate issues Diagnose, assess, and resolve delivery-related problems Monitor delivery routes and track progress throughout the day Scan haul-away pods and verify required stamps Process delivery order changes and cancellations Ensure accurate documentation and timely issue resolution Required Qualifications
Experience using
Microsoft Office
(Word, Excel, PowerPoint) Strong communication and customer service skills Ability to multitask and stay organized in a fast-paced environment Ability to remain calm and solution-oriented under pressure Preferred Qualifications
High school diploma or equivalent 1+ year of customer service or call center experience Experience supporting logistics, delivery, or operations teams (preferred)
#J-18808-Ljbffr