
Knowledge Operations Lead, AI-Driven CX Content
Coinbase, Oklahoma City, Oklahoma, United States, 73116
A leading cryptocurrency platform in Oklahoma City is seeking a Content & Knowledge Operations Specialist to enhance the customer experience by managing structured content and knowledge systems. This role focuses on data-driven insights and collaboration across teams to support customer support initiatives. Candidates should have 2+ years of relevant experience and strong project management skills. Competitive salary and benefits offered with a commitment to diversity and inclusion within the workforce.
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