
Key Account Manager-Dry Eye-Minneapolis E.
Harrow, Inc., Minneapolis, Minnesota, United States, 55400
Key Account Manager-Dry Eye-Minneapolis E.
Minneapolis MN Before reading the job post, we encourage you to watch this video about our company. It gives you an inside look at how we started, the team and culture that made us successful, and where we're going. If you want to call Harrow your home and genuinely want to be part of a family and something big, then we encourage you to click this link and get to know us. Who is Harrow?
Harrow (Nasdaq: HROW) is a leading provider of ophthalmic disease management solutions in North America. Harrow is an entrepreneurial company that emphasizes initiative and collaboration. Our values include innovation, patient access to affordable medicines, and a commitment to supporting mission work around the world. We encourage you to learn more about Harrow and its culture. Portfolio
A broad Dry Eye Disease product line , led by VEVYE and supported by FLAREX and FRESHKOTE A peri-operative Surgical product line , led by TRIESENCE and BYQLOVI A Rare and Specialty product line , including ILEVRO, NATACYN, VERKAZIA A robust internal development pipeline
with late-stage candidates (e.g., MELT-300, MELT-210, H-N08, CR-01) Job Summary
The Key Account Manager (KAM) for the Dry Eye Business Unit is responsible for launching and growing market share with a strong focus on driving demand through the payer channel in a defined geographic area, reporting to the Area Sales Manager (ASM). The Dry Eye product portfolio is Vevye. This role requires a motivated self-starter who can provide solutions, maintains a professional presence with internal and external customers, stays organized, and can multitask in a dynamic ophthalmic market. Responsibilities include achieving assigned sales objectives through consultation and value-based communications with ophthalmologists, optometrists, and staff on the indication, use, characteristics, and advantages of Harrow ophthalmic formulations. Experience in pharmaceutical or medical device sales and a track record of success selling to physicians, clinics, hospitals, and support staff is preferred. This position requires about 70% travel. Responsibilities
Meet or exceed quarterly sales revenue and product goals Take ownership and accountability to reach company goals Develop new customers while expanding the existing base Apply an entrepreneurial mindset to analyze, develop, and grow the territory business Drive demand through pull-through and reimbursement solutions Call on ophthalmic healthcare professionals in defined markets Develop physician and staff relationships within the assigned geography Leverage internal resources for quarterly action plans and account partnerships Record all sales activity in CRM in a timely manner Competent in PowerPoint, Excel, Word & Outlook Maintain in-depth understanding of our portfolio and the competition Articulate clinical benefits and solutions in a compliant manner Act with urgency in customer care and follow up Collaborate with internal departments and peers Travel throughout the assigned geography on a routine basis Travel in-field up to 75-80% with potential overnights Understand and comply with Pharmaceutical Industry’s Code of Practice and applicable laws Manage expenses ethically Be resourceful and proactive in problem-solving Serve as a liaison with customers and perform follow-ups Submit all required reports, including monthly expense reports, on time Knowledge, Skills & Abilities
Bachelor’s degree in a related field 1-4 years of pharmaceutical or medical device sales experience (ophthalmic experience is a plus) Ability to build and sustain relationships with customers Ability to absorb product and practice information quickly and offer resonant solutions Experience executing strategic and targeted business plans Proficient with MS Office (Word, Excel, PowerPoint) Clinical understanding in ophthalmology preferred Knowledge of payer landscape including Commercial, Medicare Part D, and dual eligibility Understanding how physicians make decisions regarding patient care Excellent presentation and interpersonal skills Independent judgment and initiative Strong written and verbal communication skills Ability to multitask and adjust priorities as needed Problem-solving and analytical skills Proficiency with CRM systems 70% weekly travel in a defined territory with overnights Voluntary Self-Identification
For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion is voluntary. Any information provided will be confidential and used for compliance reporting. Harrow, Inc. is an equal opportunity employer and we do not discriminate on the basis of protected status. Disability status and related information may be requested in accordance with applicable laws. This information is collected solely to meet government reporting requirements and will not affect hiring decisions. Form CC-305, OMB Control Number 1250-0005. Expires 04/30/2026.
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Minneapolis MN Before reading the job post, we encourage you to watch this video about our company. It gives you an inside look at how we started, the team and culture that made us successful, and where we're going. If you want to call Harrow your home and genuinely want to be part of a family and something big, then we encourage you to click this link and get to know us. Who is Harrow?
Harrow (Nasdaq: HROW) is a leading provider of ophthalmic disease management solutions in North America. Harrow is an entrepreneurial company that emphasizes initiative and collaboration. Our values include innovation, patient access to affordable medicines, and a commitment to supporting mission work around the world. We encourage you to learn more about Harrow and its culture. Portfolio
A broad Dry Eye Disease product line , led by VEVYE and supported by FLAREX and FRESHKOTE A peri-operative Surgical product line , led by TRIESENCE and BYQLOVI A Rare and Specialty product line , including ILEVRO, NATACYN, VERKAZIA A robust internal development pipeline
with late-stage candidates (e.g., MELT-300, MELT-210, H-N08, CR-01) Job Summary
The Key Account Manager (KAM) for the Dry Eye Business Unit is responsible for launching and growing market share with a strong focus on driving demand through the payer channel in a defined geographic area, reporting to the Area Sales Manager (ASM). The Dry Eye product portfolio is Vevye. This role requires a motivated self-starter who can provide solutions, maintains a professional presence with internal and external customers, stays organized, and can multitask in a dynamic ophthalmic market. Responsibilities include achieving assigned sales objectives through consultation and value-based communications with ophthalmologists, optometrists, and staff on the indication, use, characteristics, and advantages of Harrow ophthalmic formulations. Experience in pharmaceutical or medical device sales and a track record of success selling to physicians, clinics, hospitals, and support staff is preferred. This position requires about 70% travel. Responsibilities
Meet or exceed quarterly sales revenue and product goals Take ownership and accountability to reach company goals Develop new customers while expanding the existing base Apply an entrepreneurial mindset to analyze, develop, and grow the territory business Drive demand through pull-through and reimbursement solutions Call on ophthalmic healthcare professionals in defined markets Develop physician and staff relationships within the assigned geography Leverage internal resources for quarterly action plans and account partnerships Record all sales activity in CRM in a timely manner Competent in PowerPoint, Excel, Word & Outlook Maintain in-depth understanding of our portfolio and the competition Articulate clinical benefits and solutions in a compliant manner Act with urgency in customer care and follow up Collaborate with internal departments and peers Travel throughout the assigned geography on a routine basis Travel in-field up to 75-80% with potential overnights Understand and comply with Pharmaceutical Industry’s Code of Practice and applicable laws Manage expenses ethically Be resourceful and proactive in problem-solving Serve as a liaison with customers and perform follow-ups Submit all required reports, including monthly expense reports, on time Knowledge, Skills & Abilities
Bachelor’s degree in a related field 1-4 years of pharmaceutical or medical device sales experience (ophthalmic experience is a plus) Ability to build and sustain relationships with customers Ability to absorb product and practice information quickly and offer resonant solutions Experience executing strategic and targeted business plans Proficient with MS Office (Word, Excel, PowerPoint) Clinical understanding in ophthalmology preferred Knowledge of payer landscape including Commercial, Medicare Part D, and dual eligibility Understanding how physicians make decisions regarding patient care Excellent presentation and interpersonal skills Independent judgment and initiative Strong written and verbal communication skills Ability to multitask and adjust priorities as needed Problem-solving and analytical skills Proficiency with CRM systems 70% weekly travel in a defined territory with overnights Voluntary Self-Identification
For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion is voluntary. Any information provided will be confidential and used for compliance reporting. Harrow, Inc. is an equal opportunity employer and we do not discriminate on the basis of protected status. Disability status and related information may be requested in accordance with applicable laws. This information is collected solely to meet government reporting requirements and will not affect hiring decisions. Form CC-305, OMB Control Number 1250-0005. Expires 04/30/2026.
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