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Division Team Lead - Community Association Manager

Quest Financial, Roswell, Georgia, United States, 30076

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Overview

Our client located in Roswell is looking for a Division Team Lead-Community Association Manager to join their team. Pay

$105k - $120k Role Summary

The Division Team Lead is responsible for supervising, assisting and developing a team of Community Association Managers, including growing the team’s commitment to the organization and its clients. Responsibilities

Division Team Leadership (Approx. 75% of Role)

Team Development & Mentoring:

Supervise, coach, train, and mentor a team of 10-12 Portfolio Community Association Managers, fostering a culture of high performance and client commitment. Performance Management:

Lead weekly team huddles, plan, assign, and direct work; conduct performance appraisals; address HR concerns; and assist with complex problem‑solving solutions. Operational Oversight:

Review and approve monthly expense reports and PTO requests for your team. Hiring & Training:

Actively participate in the interviewing and hiring process for new managers, and provide/coordinate ongoing training on best practices, company policies, and procedures. Strategic Compliance:

Remain up‑to‑date on new regulations and industry best practices by participating in educational opportunities and professional networking through CAI and Vendor engagement opportunities. Meetings & Collaboration:

Facilitate monthly team meetings and attend weekly division leadership meetings. Community Association Management (Approx. 25% of Role)

Portfolio Management:

Manage a small, dedicated portfolio of communities, ensuring their financial health, legal compliance, and physical maintenance. Client & Homeowner Relations:

Serve as the trusted liaison, developing credible relationships with Boards and homeowners. Provide professional advice and oversight based on experience and expertise. Operational Execution:

Coordinate critical functions, including repairs, audits, inspections, fee collections, and rule enforcement. Administrative Excellence:

Provide timely and professional responses to your dedicated administrative professional who is the front line for client calls, and general inquiries. Experience / Skills

Management Experience:

2+ years

in a direct management, team lead, or supervisory role. Industry Expertise:

3-5 years

of hands‑on experience as a Community Association Manager. License and Designations:

Active Community Association Manager license along with your CMCA, and AMS. PCAM designation isn’t required but preferred.

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