Customer Service Representative - Remote, WV
Remote Jobs, Charleston, West Virginia, United States
Overview
Employer Industry: Healthcare Services Why consider this opportunity
Salary up to $12.50/hr Comprehensive benefits package including Medical, Dental, Vision, and 401(k) with company match Paid Time Off and Paid Parental Leave Opportunities for career advancement within a supportive team environment Work-from-home flexibility with specific technology requirements Responsibilities
Receive and document customer concerns while ensuring all relevant information is correct in a timely manner Ensure all company procedures are followed and accurate trip data is input into systems Demonstrate a personal commitment to producing high-quality work Multitask effectively to extract necessary information from multiple systems Support a 24/7/365 contact center environment, including nights, weekends, and holidays Qualifications
High School Graduate or General Education Degree (GED) 0-2 years of related experience, including 6+ months in a contact center or customer service role Strong organizational skills with proficiency in written and verbal communication Ability to type 35 words per minute or more and manage a high volume of calls Sound decision-making and problem-solving skills in a fast-paced environment Preferred Qualifications
Experience in a contact center environment Proficiency in Microsoft Office Suite Ability to talk and type simultaneously while interacting with customers Willingness to work overtime as required #HealthcareServices #CustomerService #RemoteWork #CareerOpportunity #BenefitsPackage We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Employer Industry: Healthcare Services Why consider this opportunity
Salary up to $12.50/hr Comprehensive benefits package including Medical, Dental, Vision, and 401(k) with company match Paid Time Off and Paid Parental Leave Opportunities for career advancement within a supportive team environment Work-from-home flexibility with specific technology requirements Responsibilities
Receive and document customer concerns while ensuring all relevant information is correct in a timely manner Ensure all company procedures are followed and accurate trip data is input into systems Demonstrate a personal commitment to producing high-quality work Multitask effectively to extract necessary information from multiple systems Support a 24/7/365 contact center environment, including nights, weekends, and holidays Qualifications
High School Graduate or General Education Degree (GED) 0-2 years of related experience, including 6+ months in a contact center or customer service role Strong organizational skills with proficiency in written and verbal communication Ability to type 35 words per minute or more and manage a high volume of calls Sound decision-making and problem-solving skills in a fast-paced environment Preferred Qualifications
Experience in a contact center environment Proficiency in Microsoft Office Suite Ability to talk and type simultaneously while interacting with customers Willingness to work overtime as required #HealthcareServices #CustomerService #RemoteWork #CareerOpportunity #BenefitsPackage We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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