Customer Service Representative - Work From Home, in SC Only
Remote Jobs, Columbia, South Carolina, United States
Overview
Employer Industry: Healthcare Services
Benefits
Salary up to $14.00/hr
Comprehensive benefits package including medical, dental, and vision insurance
Opportunity for career advancement and growth within the organization
Flexible work-from-home arrangement with specific requirements for a dedicated workspace
Supportive and collaborative work environment focused on making a positive impact on members' lives
Paid Time Off and Paid Parental Leave
Responsibilities
Receive and document customer concerns while ensuring all relevant information is accurate and timely
Ensure adherence to company procedures and input accurate trip data in systems
Multitask effectively to extract necessary information from multiple systems
Review and educate members on services and their insurance coverage
Support a 24/7/365 contact center environment, including nights, weekends, and holidays
Qualifications
High School Graduate or General Education Degree (GED)
0-2 years of related experience, with at least 6 months in a contact center or customer service role
Strong organizational, written, and verbal communication skills
Ability to type 35 words per minute or more and handle a high volume of calls
Proficiency in Microsoft Office Suite and ability to talk and type simultaneously
Preferred Qualifications
Experience in a fast-paced customer service environment
Strong decision-making and problem-solving skills
Ability to work independently under general supervision
#HealthcareServices #CustomerService #CareerOpportunity #RemoteWork #BenefitsPackage
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Benefits
Salary up to $14.00/hr
Comprehensive benefits package including medical, dental, and vision insurance
Opportunity for career advancement and growth within the organization
Flexible work-from-home arrangement with specific requirements for a dedicated workspace
Supportive and collaborative work environment focused on making a positive impact on members' lives
Paid Time Off and Paid Parental Leave
Responsibilities
Receive and document customer concerns while ensuring all relevant information is accurate and timely
Ensure adherence to company procedures and input accurate trip data in systems
Multitask effectively to extract necessary information from multiple systems
Review and educate members on services and their insurance coverage
Support a 24/7/365 contact center environment, including nights, weekends, and holidays
Qualifications
High School Graduate or General Education Degree (GED)
0-2 years of related experience, with at least 6 months in a contact center or customer service role
Strong organizational, written, and verbal communication skills
Ability to type 35 words per minute or more and handle a high volume of calls
Proficiency in Microsoft Office Suite and ability to talk and type simultaneously
Preferred Qualifications
Experience in a fast-paced customer service environment
Strong decision-making and problem-solving skills
Ability to work independently under general supervision
#HealthcareServices #CustomerService #CareerOpportunity #RemoteWork #BenefitsPackage
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr