Customer Service Representative - Remote, ME State Only
Remote Jobs, Montgomery, Alabama, United States
Employer Industry: Healthcare Services
Why consider this job opportunity: - Pay rate of $16 per hour - Comprehensive benefits package including medical, dental, and vision insurance - 401(k) retirement savings plan with company match - Opportunity for career advancement within the organization - Work from home flexibility with specific requirements for a dedicated workspace - Paid time off and parental leave
What to Expect (Job Responsibilities): - Receive and document customer concerns while ensuring all relevant information is accurate - Follow company procedures to input accurate trip data into systems - Refer unresolved customer grievances to designated departments for further resolution - Educate members on services and insurance coverage - Support a 24/7 contact center environment, including nights, weekends, and holidays
What is Required (Qualifications): - High School Graduate or General Education Degree (GED) - 0-2 years of related experience with at least 6 months in a contact center or customer service role - Strong organizational, written, and verbal communication skills - Ability to type 35 words per minute or more - Capability to handle a high volume of calls, up to 100+ calls per day
How to Stand Out (Preferred Qualifications): - Experience working in a fast-paced environment with sound decision-making and problem-solving skills - Proficiency in Microsoft Office Suite - Ability to multitask effectively while interacting with customers
#HealthcareServices #CustomerService #WorkFromHome #CareerOpportunity #BenefitsPackage
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. #J-18808-Ljbffr
Why consider this job opportunity: - Pay rate of $16 per hour - Comprehensive benefits package including medical, dental, and vision insurance - 401(k) retirement savings plan with company match - Opportunity for career advancement within the organization - Work from home flexibility with specific requirements for a dedicated workspace - Paid time off and parental leave
What to Expect (Job Responsibilities): - Receive and document customer concerns while ensuring all relevant information is accurate - Follow company procedures to input accurate trip data into systems - Refer unresolved customer grievances to designated departments for further resolution - Educate members on services and insurance coverage - Support a 24/7 contact center environment, including nights, weekends, and holidays
What is Required (Qualifications): - High School Graduate or General Education Degree (GED) - 0-2 years of related experience with at least 6 months in a contact center or customer service role - Strong organizational, written, and verbal communication skills - Ability to type 35 words per minute or more - Capability to handle a high volume of calls, up to 100+ calls per day
How to Stand Out (Preferred Qualifications): - Experience working in a fast-paced environment with sound decision-making and problem-solving skills - Proficiency in Microsoft Office Suite - Ability to multitask effectively while interacting with customers
#HealthcareServices #CustomerService #WorkFromHome #CareerOpportunity #BenefitsPackage
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. #J-18808-Ljbffr