Overview
Employer Industry: Healthcare Services Why consider this job opportunity: Salary up to $27.42 Opportunity for career advancement and growth within the organization Supportive and collaborative work environment Chance to make a positive impact on customer satisfaction and experience Engaging and dynamic work environment focused on customer service excellence Responsibilities
Resolve standard and occasional non-standard customer inquiries through various communication methods Engage with customers confidently while performing the full range of customer service duties Strive to resolve customer concerns in a single interaction Respond to customer inquiries using in-depth product knowledge Consistently exceed performance metrics for adherence, efficiency, and inquiry timeliness Qualifications
High School Diploma or GED 1-3 years of experience in a customer service or call center environment Exceptional listening and communication skills Ability to multi-task efficiently while providing excellent customer service Capability to de-escalate challenging customer inquiries and provide necessary information Preferred Qualifications
Experience in a fast-paced customer service environment Familiarity with healthcare products or services Additional Information
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Employer Industry: Healthcare Services Why consider this job opportunity: Salary up to $27.42 Opportunity for career advancement and growth within the organization Supportive and collaborative work environment Chance to make a positive impact on customer satisfaction and experience Engaging and dynamic work environment focused on customer service excellence Responsibilities
Resolve standard and occasional non-standard customer inquiries through various communication methods Engage with customers confidently while performing the full range of customer service duties Strive to resolve customer concerns in a single interaction Respond to customer inquiries using in-depth product knowledge Consistently exceed performance metrics for adherence, efficiency, and inquiry timeliness Qualifications
High School Diploma or GED 1-3 years of experience in a customer service or call center environment Exceptional listening and communication skills Ability to multi-task efficiently while providing excellent customer service Capability to de-escalate challenging customer inquiries and provide necessary information Preferred Qualifications
Experience in a fast-paced customer service environment Familiarity with healthcare products or services Additional Information
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr