Logo
job logo

Customer Service Representative

Highmark Health, Prairie Home, Missouri, United States

Save Job

Overview

Employer Industry: Healthcare Services Why consider this job opportunity

Salary up to $27.42 Opportunity for career advancement and growth within the organization Supportive and collaborative work environment Chance to resolve customer concerns and enhance customer satisfaction Engaging with a diverse set of customers in a dynamic role What to Expect

Engage with customers confidently while performing a full range of customer service duties Strive to resolve customer concerns in a single interaction via various communication methods Respond to a diverse set of customer inquiries with in-depth product knowledge Consistently exceed internal adherence, efficiency, and inquiry timeliness metrics Resolve standard and non-routine customer inquiries with minimal escalation What is Required (Qualifications)

High School Diploma or GED 1-3 years of experience in a customer service or call center environment Superior listening skills to handle customer inquiries effectively Ability to multi-task efficiently while providing excellent customer service Competence in de-escalating challenging customer interactions How to Stand Out (Preferred Qualifications)

None specified #HealthcareServices #CustomerService #CareerOpportunity #CompetitivePay #SupportiveEnvironment We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

#J-18808-Ljbffr