Account Manager

Colonial Life & Accident Insurance Company, a subsidiary of Unum Group, provides essential financial protection benefits to America’s workers and their families. The company specializes in workplace benefits such as disability, life, accident, dental, cancer, critical illness, and hospital confinement indemnity insurance. Supporting over 87,000 businesses and 4 million workers, Colonial Life offers benefit services, education, and state-of-the-art enrollment technology. In 2022, the company paid out over $700 million in benefits to policyholders, demonstrating its commitment to its mission. Colonial Life connects with clients and stakeholders through platforms like Facebook, LinkedIn, and Instagram. Role Description This is a hybrid full-time role located in Louisville, KY, with the flexibility to work from home part-time. As an Account Manager at Colonial Life, you will build and maintain strong relationships with clients and ensure their benefits plans meet their needs. Key responsibilities include managing client accounts, coordinating benefit enrollments, providing education on benefit options, and addressing client inquiries. You will work closely with teams to support the implementation of benefit plans and ensure high levels of client satisfaction. Qualifications Strong interpersonal skills, including relationship building, client management, and effective communication Experience in benefit planning, service coordination, and client education Demonstrated organizational skills and the ability to manage multiple accounts effectively Proficiency with enrollment technologies and other relevant tools Analytical skills for understanding and resolving client-specific challenges Ability to work collaboratively in a hybrid environment Bachelor's degree or equivalent experience; prior experience in insurance, financial services, or benefits management is a plus

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