Customer Service Rep – Tax (Seasonal, Remote)
Concentrix, Granite Heights, Wisconsin, United States
Overview
Employer Industry: Customer Service and Support Why consider this job opportunity: Salary up to $15/hr. Opportunity for career advancement and growth within the organization, with 80% of management promoted from within Work-from-home convenience with a flexible schedule Comprehensive benefits including medical, dental, vision insurance, and a 401(k) retirement plan Paid training and performance-based incentives, along with lucrative employee referral bonuses Commitment to diversity, equity, and inclusion with various employee resource groups and wellness programs What to Expect (Job Responsibilities)
Provide inbound customer support using a call flow guide Help customers resolve basic technical issues Track, document, and retrieve information in databases Offer additional products and/or services Deliver expert customer experiences with a positive attitude What is Required (Qualifications)
Minimum of 1 year of customer service experience Open availability, as this is a seasonal position High school diploma or GED A quiet, distraction-free environment to work from at home Proficiency in fast-paced multi-tasking and strong computer navigation skills How to Stand Out (Preferred Qualifications)
Eagerness to learn new technologies Access to a desktop or laptop with specific technical requirements Experience with high-speed internet connection and the ability to hardwire with an ethernet cable We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr
Employer Industry: Customer Service and Support Why consider this job opportunity: Salary up to $15/hr. Opportunity for career advancement and growth within the organization, with 80% of management promoted from within Work-from-home convenience with a flexible schedule Comprehensive benefits including medical, dental, vision insurance, and a 401(k) retirement plan Paid training and performance-based incentives, along with lucrative employee referral bonuses Commitment to diversity, equity, and inclusion with various employee resource groups and wellness programs What to Expect (Job Responsibilities)
Provide inbound customer support using a call flow guide Help customers resolve basic technical issues Track, document, and retrieve information in databases Offer additional products and/or services Deliver expert customer experiences with a positive attitude What is Required (Qualifications)
Minimum of 1 year of customer service experience Open availability, as this is a seasonal position High school diploma or GED A quiet, distraction-free environment to work from at home Proficiency in fast-paced multi-tasking and strong computer navigation skills How to Stand Out (Preferred Qualifications)
Eagerness to learn new technologies Access to a desktop or laptop with specific technical requirements Experience with high-speed internet connection and the ability to hardwire with an ethernet cable We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr