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Customer Service Rep – Tax (Seasonal, Remote)

Concentrix, Nevada, Iowa, United States, 50201

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Employer Industry: Customer Service

Why consider this job opportunity:

Salary of $15/hr with potential for performance-based incentives

DailyPay enrollment option to access pay early

Opportunity for career advancement and personal development within a global organization

Work-from-home convenience with a flexible schedule

Comprehensive benefits including medical, dental, and vision insurance, 401(k) retirement plan, and paid time off

Supportive and inclusive company culture with various employee resource groups

What to Expect (Job Responsibilities):

Provide inbound customer support using a call flow guide

Assist customers in resolving basic technical issues

Track, document, and retrieve information in databases

Offer additional products and/or services to enhance customer experience

Deliver exceptional customer experiences with a positive attitude

What is Required (Qualifications):

1+ year of customer service experience

High school diploma or GED

Open availability for a seasonal position

Strong computer navigation skills and proficiency in fast-paced multi-tasking

A quiet, distraction-free home environment for remote work

How to Stand Out (Preferred Qualifications):

Familiarity with various customer service technologies

Previous experience in a remote work environment

Eagerness to learn and adapt to new technologies

Ability to work independently while being part of a diverse team

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

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