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Customer Service Rep – Tax (Seasonal, Remote)

Concentrix, Home, Kansas, United States, 66438

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Employer Industry: Customer Service and Technology Solutions Why consider this job opportunity:

Salary $15/hr with potential for performance-based incentives

DailyPay enrollment option to access pay early

Comprehensive benefits package including medical, dental, and vision insurance

Paid training and lucrative employee referral bonuses

Opportunities for career advancement and personal development within a supportive environment

Work-from-home convenience with a focus on diversity, equity, and inclusion

What to Expect (Job Responsibilities):

Provide inbound customer support using a call flow guide

Assist customers in resolving basic technical issues

Track, document, and retrieve information in databases

Offer additional products and/or services to customers

Deliver exceptional customer experiences with a positive attitude

What is Required (Qualifications):

Minimum of 1 year of customer service experience

High school diploma or GED

Open availability for a seasonal position

Strong computer navigation skills and proficiency in fast-paced multi-tasking

A quiet, distraction-free environment to work from at home

How to Stand Out (Preferred Qualifications):

Eagerness to learn new technologies

Strong problem-solving skills

Ability to work well in a team-oriented environment

Previous experience in a remote work setting

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

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