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Customer Service Rep – Tax (Seasonal, Remote)

Concentrix, Wyoming, Ohio, United States

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Why consider this job opportunity:

Salary of $15/hr with performance-based incentives

Opportunity for career advancement and personal development within the organization

Work from home convenience, offering flexibility in your work environment

Comprehensive benefits package including medical, dental, vision insurance, and 401(k) retirement plan

Paid training and the option for DailyPay enrollment for early access to earnings

Inclusive company culture with networking opportunities and health and wellness programs

What to Expect (Job Responsibilities):

Provide inbound customer support using a call flow guide

Help customers resolve basic technical issues

Track, document, and retrieve information in databases

Offer additional products and/or services

Deliver expert customer experiences with a positive attitude

What is Required (Qualifications):

Minimum of 1 year of customer service experience

High school diploma or GED

Open availability as this is a seasonal position

A quiet, distraction-free environment to work from at home

Strong computer navigation skills and proficiency in fast-paced multi-tasking

How to Stand Out (Preferred Qualifications):

Experience with remote work environments

Familiarity with customer service technologies and platforms

Eagerness to learn new technologies and adapt to changing environments

Strong interpersonal skills and ability to work as part of a diverse team

#CustomerService #RemoteWork #CareerGrowth #DiversityAndInclusion #EmployeeBenefits

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