Customer Service Rep – Tax (Seasonal, Remote)
Concentrix, Prairie Home, Missouri, United States
Employer Industry: Customer Service / Remote Work Solutions
Why consider this job opportunity
Salary of $15/hr, with actual salaries varying based on location, qualifications, and experience
Opportunity for career advancement and personal development within a global organization
Work remotely from the comfort of your home
Comprehensive benefits package including medical, dental, and vision insurance
Paid training and performance‑based incentives, along with lucrative employee referral bonuses
Supportive and inclusive company culture that champions diversity and community engagement
What to Expect (Job Responsibilities)
Provide inbound customer support using a call flow guide
Assist customers in resolving basic technical issues
Track, document, and retrieve information in databases
Offer additional products and/or services to enhance customer experience
Deliver expert customer experiences with a positive attitude
What is Required (Qualifications)
Minimum of 1 year of customer service experience
Open availability for a seasonal position
High school diploma or GED
Ability to work from a quiet, distraction‑free environment at home
Strong computer navigation skills and proficiency in fast‑paced multi‑tasking
How to Stand Out (Preferred Qualifications)
Eagerness to learn new technologies
Desktop or laptop computer with specified requirements
High‑speed internet connection meeting specified criteria
Experience in a remote work environment
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
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Why consider this job opportunity
Salary of $15/hr, with actual salaries varying based on location, qualifications, and experience
Opportunity for career advancement and personal development within a global organization
Work remotely from the comfort of your home
Comprehensive benefits package including medical, dental, and vision insurance
Paid training and performance‑based incentives, along with lucrative employee referral bonuses
Supportive and inclusive company culture that champions diversity and community engagement
What to Expect (Job Responsibilities)
Provide inbound customer support using a call flow guide
Assist customers in resolving basic technical issues
Track, document, and retrieve information in databases
Offer additional products and/or services to enhance customer experience
Deliver expert customer experiences with a positive attitude
What is Required (Qualifications)
Minimum of 1 year of customer service experience
Open availability for a seasonal position
High school diploma or GED
Ability to work from a quiet, distraction‑free environment at home
Strong computer navigation skills and proficiency in fast‑paced multi‑tasking
How to Stand Out (Preferred Qualifications)
Eagerness to learn new technologies
Desktop or laptop computer with specified requirements
High‑speed internet connection meeting specified criteria
Experience in a remote work environment
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
#J-18808-Ljbffr