Employee Relations Consultant II
Arts In Wilmington, Raleigh, North Carolina, United States, 27601
**Agency**Dept of Health and Human Services**Division**SEC OFFICE - HUMAN RESOURCES**Job Classification Title**Agency HR Consultant II (NS)**Position Number**60041671**Grade**NC15The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.**Description of Work**This posting is for an Employee Relations (ER) Consultant that is a member of the Human Resources (HR) Team. The Employee Relations Consultant is responsible for the day-to day administration of the Employee Relations program and maintaining compliance with DHHS guidelines relative to all areas of ER, performance management, ADA accommodation requests, and unemployment issues.
This position requires a high level of professionalism and the ability to handle difficult situations. Job responsibilities include, but are not limited to the following:
-Administer and communicate the grievance and disciplinary policies and procedures while applying relevant state and federal laws, regulations, and department directives for employees.
- Collaborate with DHHS Employee Relations leadership regarding potential dismissals, demotions, suspensions or other sensitive ER issues; process grievances, advising management and employees on the appeals process, coaching managers for hearings, and providing expert testimony in hearing and court cases when necessary.
- Work collaboratively with management in conducting investigations relating to employee complaints and employee grievances.
- Review disciplinary action documentation, review investigation outcomes to identify problems and assist management with planning corrective actions.
- Provide consultation and guidance for the division’s ADA accommodation process.
- Collaborate in development and delivery of employee relations training for various audiences on topics including investigations, grievance hearings, documentation and conflict resolution.**Knowledge Skills and Abilities/Management Preferences**## **Salary Grade Range: $55,221.00 - $96,639.00**## **Recruitment Range: $55,221.00 – $76,000.00***Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.**The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:** Knowledge of the principles and practices of human resources that may include Federal and State laws.* Knowledge of comprehensive principles and practices of Employee Relations.* Experience conducting investigations.* Documented ability to communicate effectively verbally and in writing.## ***The Posting Will Close At 11:59 P.M. The Night Before The End Date***## ***This Position Is Funded In Part Through Federal Funds***## **This Role Is Eligible To Be Hybrid And Requires Onsite Reporting Located Within Raleigh, NC**## **Internal Posting- This Is An Internal Posting Open Only For Current North Carolina State Government Employees, And Eligible RIF Candidates From North Carolina State Government, or Current Temporary Employees.**## **About the Office of the Secretary**The Office of the Secretary serves as the executive leadership arm of the North Carolina Department of Health and Human Services (NCDHHS), guiding the Department’s mission to improve the health, safety, and well-being of all North Carolinians. Through strategic oversight and collaborative leadership, the Secretary’s Office supports the effective coordination of over a dozen core divisions, ensuring that agency-wide priorities are aligned, resources are used responsibly, and services are delivered with equity and impact.## **Compensation and Benefits**The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.Visit website for .## **Supplemental Contact Information**The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders.
We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.
For more information about DHHS:
.DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals.
Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.In accordance with the Governor’s , our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved.
We invite all potential applicants to apply for positions for which they may be qualified.
Application Process**Be sure to complete the application in its entirety.**
*Resumes will not be accepted in lieu of completing this application.** Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.* Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application to support your answers.* Applications must be submitted by 11:59 PM the day before the closing date.* Applicants may be subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check.* Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account.
Upon the closing date, applications are "Under Review" and will be screened by Human Resources for qualified applicants. The hiring process may take several weeks.* Degrees must be received from appropriately accredited institutions.
Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.* For a list of organizations that perform this specialized service, please visit the NACES membership website at .Degree/College Credit VerificationDegrees must be received from appropriately accredited institutions. *Transcripts, degree evaluations, and cover letters may be uploaded with your application.*Veterans’ and National Guard Preference* Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.* Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC #J-18808-Ljbffr
This position requires a high level of professionalism and the ability to handle difficult situations. Job responsibilities include, but are not limited to the following:
-Administer and communicate the grievance and disciplinary policies and procedures while applying relevant state and federal laws, regulations, and department directives for employees.
- Collaborate with DHHS Employee Relations leadership regarding potential dismissals, demotions, suspensions or other sensitive ER issues; process grievances, advising management and employees on the appeals process, coaching managers for hearings, and providing expert testimony in hearing and court cases when necessary.
- Work collaboratively with management in conducting investigations relating to employee complaints and employee grievances.
- Review disciplinary action documentation, review investigation outcomes to identify problems and assist management with planning corrective actions.
- Provide consultation and guidance for the division’s ADA accommodation process.
- Collaborate in development and delivery of employee relations training for various audiences on topics including investigations, grievance hearings, documentation and conflict resolution.**Knowledge Skills and Abilities/Management Preferences**## **Salary Grade Range: $55,221.00 - $96,639.00**## **Recruitment Range: $55,221.00 – $76,000.00***Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.**The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:** Knowledge of the principles and practices of human resources that may include Federal and State laws.* Knowledge of comprehensive principles and practices of Employee Relations.* Experience conducting investigations.* Documented ability to communicate effectively verbally and in writing.## ***The Posting Will Close At 11:59 P.M. The Night Before The End Date***## ***This Position Is Funded In Part Through Federal Funds***## **This Role Is Eligible To Be Hybrid And Requires Onsite Reporting Located Within Raleigh, NC**## **Internal Posting- This Is An Internal Posting Open Only For Current North Carolina State Government Employees, And Eligible RIF Candidates From North Carolina State Government, or Current Temporary Employees.**## **About the Office of the Secretary**The Office of the Secretary serves as the executive leadership arm of the North Carolina Department of Health and Human Services (NCDHHS), guiding the Department’s mission to improve the health, safety, and well-being of all North Carolinians. Through strategic oversight and collaborative leadership, the Secretary’s Office supports the effective coordination of over a dozen core divisions, ensuring that agency-wide priorities are aligned, resources are used responsibly, and services are delivered with equity and impact.## **Compensation and Benefits**The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.Visit website for .## **Supplemental Contact Information**The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders.
We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.
For more information about DHHS:
.DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals.
Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.In accordance with the Governor’s , our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved.
We invite all potential applicants to apply for positions for which they may be qualified.
Application Process**Be sure to complete the application in its entirety.**
*Resumes will not be accepted in lieu of completing this application.** Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.* Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application to support your answers.* Applications must be submitted by 11:59 PM the day before the closing date.* Applicants may be subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check.* Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account.
Upon the closing date, applications are "Under Review" and will be screened by Human Resources for qualified applicants. The hiring process may take several weeks.* Degrees must be received from appropriately accredited institutions.
Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.* For a list of organizations that perform this specialized service, please visit the NACES membership website at .Degree/College Credit VerificationDegrees must be received from appropriately accredited institutions. *Transcripts, degree evaluations, and cover letters may be uploaded with your application.*Veterans’ and National Guard Preference* Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.* Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC #J-18808-Ljbffr