Call Center Outbound Business Account Representative
Cable ONE, Altus, Oklahoma, United States, 73521
Employer Industry
Telecommunications
Benefits
Medical, dental, and vision plans start on your first day
Life insurance coverage for self, spouse, and children
Paid time off including vacation, holiday, and personal/sick days
401(k) plan with 100% company match after one year of service, up to 5% of eligible compensation
Opportunities for career advancement and recognition through awards programs
Tuition reimbursement up to $5,250 in the first year
What to Expect (Job Responsibilities)
Follow up with current customers to ensure satisfaction and upsell services based on their needs
Make outbound calls to potential business customers to present communication packages
Provide high-level customer service by accurately entering customer data into the SalesForce system
Utilize product knowledge to assist customers with inquiries about services
Problem‑solve and find solutions to encourage customer commitment
What is Required (Qualifications)
Minimum of three to six months of related experience and/or training
Previous outbound telemarketing experience in a call center preferred
Ability to direct conversations and close sales effectively
A proactive approach to customer interactions
Educational background: Associate's degree or higher preferred
How to Stand Out (Preferred Qualifications)
Experience in a sales‑oriented environment
Strong communication skills and ability to build rapport with customers
Familiarity with SalesForce or similar CRM systems
Demonstrated commitment to customer service excellence
Ability to work collaboratively in a team environment
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
#J-18808-Ljbffr
Benefits
Medical, dental, and vision plans start on your first day
Life insurance coverage for self, spouse, and children
Paid time off including vacation, holiday, and personal/sick days
401(k) plan with 100% company match after one year of service, up to 5% of eligible compensation
Opportunities for career advancement and recognition through awards programs
Tuition reimbursement up to $5,250 in the first year
What to Expect (Job Responsibilities)
Follow up with current customers to ensure satisfaction and upsell services based on their needs
Make outbound calls to potential business customers to present communication packages
Provide high-level customer service by accurately entering customer data into the SalesForce system
Utilize product knowledge to assist customers with inquiries about services
Problem‑solve and find solutions to encourage customer commitment
What is Required (Qualifications)
Minimum of three to six months of related experience and/or training
Previous outbound telemarketing experience in a call center preferred
Ability to direct conversations and close sales effectively
A proactive approach to customer interactions
Educational background: Associate's degree or higher preferred
How to Stand Out (Preferred Qualifications)
Experience in a sales‑oriented environment
Strong communication skills and ability to build rapport with customers
Familiarity with SalesForce or similar CRM systems
Demonstrated commitment to customer service excellence
Ability to work collaboratively in a team environment
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
#J-18808-Ljbffr