Call Center Outbound Business Account Representative
Cable ONE, Clinton, Indiana, United States, 47842
Employer Industry: Telecommunications
Why consider this job opportunity:
Medical, dental, and vision plans – start when you start!
Life insurance for self, spouse, and children
Paid time off including vacation, holiday, and personal/sick days
401(k) with 100% company match after one year of service, up to 5% of eligible compensation
Tuition reimbursement up to $5,250 in the first year
Opportunities for career advancement in a collaborative work environment
What to Expect (Job Responsibilities):
Follow up with current customers to ensure satisfaction and upsell additional services
Make outbound calls to potential business customers to present communication packages
Provide high-level customer service by accurately entering customer data into the SalesForce system
Utilize expertise in products to assist customers with questions and demonstrate the benefits of switching services
Engage in problem-solving to encourage customer commitments
What is Required (Qualifications):
Proactive approach to customer engagement and problem-solving
Previous outbound telemarketing experience in a call center is preferred
Outgoing personality with the ability to direct conversations and close sales
3 to 6 months of related experience and/or training is required
Associate's degree or higher preferred
How to Stand Out (Preferred Qualifications):
Experience in telecommunications sales or customer service
Strong interpersonal skills and ability to build rapport with customers
Familiarity with SalesForce or similar CRM systemsAbility to work in a fast-paced environment
Demonstrated commitment to community service and support
#Telecommunications #SalesOpportunity #CustomerService #CareerGrowth #InclusiveWorkplace
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
#J-18808-Ljbffr
Why consider this job opportunity:
Medical, dental, and vision plans – start when you start!
Life insurance for self, spouse, and children
Paid time off including vacation, holiday, and personal/sick days
401(k) with 100% company match after one year of service, up to 5% of eligible compensation
Tuition reimbursement up to $5,250 in the first year
Opportunities for career advancement in a collaborative work environment
What to Expect (Job Responsibilities):
Follow up with current customers to ensure satisfaction and upsell additional services
Make outbound calls to potential business customers to present communication packages
Provide high-level customer service by accurately entering customer data into the SalesForce system
Utilize expertise in products to assist customers with questions and demonstrate the benefits of switching services
Engage in problem-solving to encourage customer commitments
What is Required (Qualifications):
Proactive approach to customer engagement and problem-solving
Previous outbound telemarketing experience in a call center is preferred
Outgoing personality with the ability to direct conversations and close sales
3 to 6 months of related experience and/or training is required
Associate's degree or higher preferred
How to Stand Out (Preferred Qualifications):
Experience in telecommunications sales or customer service
Strong interpersonal skills and ability to build rapport with customers
Familiarity with SalesForce or similar CRM systemsAbility to work in a fast-paced environment
Demonstrated commitment to community service and support
#Telecommunications #SalesOpportunity #CustomerService #CareerGrowth #InclusiveWorkplace
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
#J-18808-Ljbffr