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Call Center Outbound Business Account Representative

Cable ONE, Longview, Texas, us, 75606

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Why consider this job opportunity:

Medical, dental, and vision plans – start when you start!

Life insurance (self, spouse, children)

Paid time off (vacation, holiday, and personal/sick days)

401(k) with 100% company match (after 1 year of service, up to 5% of eligible compensation)

Tuition reimbursement (up to $5,250 in the first year)

Opportunities for advancement in a collaborative work environment

What to Expect (Job Responsibilities):

Follow up with current customers to ensure satisfaction and upsell additional services based on their needs

Make outbound calls to potential business customers to present communication packages

Provide high-level customer service by accurately entering customer data into the SalesForce system

Utilize expertise in the employer's products to assist customers with inquiries and demonstrate the benefits of switching services

What is Required (Qualifications):

A proactive approach to problem-solving and encouraging customer commitment

Previous outbound telemarketing experience in a call center is preferred

Outgoing personality with the ability to direct conversations and close sales

Three to six months of related experience and/or training

An Associate's degree or higher is preferred

How to Stand Out (Preferred Qualifications):

Experience in customer service or sales environments

Familiarity with SalesForce or similar CRM systems

Strong communication and interpersonal skills

Ability to work independently and in a team-oriented environment

We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.

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