Call Center Outbound Business Account Representative
Cable ONE, Sour Lake, Texas, United States, 77659
Why consider this job opportunity
Opportunity for career advancement within a collaborative work environment
Comprehensive benefits including medical, dental, and vision plans starting on day one
Paid time off including vacation, holidays, and personal/sick days
401(k) with 100% company match after one year of service, up to 5% of eligible compensation
Tuition reimbursement up to $5,250 in the first year
Up to $75 a month towards cable and internet services
What to Expect (Job Responsibilities)
Follow up with current customers to ensure satisfaction and upsell additional services
Make outbound calls to potential business customers to present communication packages
Provide high-level customer service by accurately entering customer data into the SalesForce system
Utilize expertise in products to assist customers with inquiries and demonstrate the benefits of switching to the employer's services
Problem-solve and find solutions for business customers as needed
What is Required (Qualifications)
A proactive approach to customer interactions
Previous outbound telemarketing experience in a call center is preferred
Ability to direct conversations and close sales effectively
3 to 6 months of related experience and/or training is required
An Associate's degree or higher is preferred
How to Stand Out (Preferred Qualifications)
Experience in a sales-oriented role with a focus on customer service
Strong interpersonal skills and ability to engage effectively with customers
Familiarity with SalesForce or similar CRM systems
Employer Industry: Telecommunications
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Opportunity for career advancement within a collaborative work environment
Comprehensive benefits including medical, dental, and vision plans starting on day one
Paid time off including vacation, holidays, and personal/sick days
401(k) with 100% company match after one year of service, up to 5% of eligible compensation
Tuition reimbursement up to $5,250 in the first year
Up to $75 a month towards cable and internet services
What to Expect (Job Responsibilities)
Follow up with current customers to ensure satisfaction and upsell additional services
Make outbound calls to potential business customers to present communication packages
Provide high-level customer service by accurately entering customer data into the SalesForce system
Utilize expertise in products to assist customers with inquiries and demonstrate the benefits of switching to the employer's services
Problem-solve and find solutions for business customers as needed
What is Required (Qualifications)
A proactive approach to customer interactions
Previous outbound telemarketing experience in a call center is preferred
Ability to direct conversations and close sales effectively
3 to 6 months of related experience and/or training is required
An Associate's degree or higher is preferred
How to Stand Out (Preferred Qualifications)
Experience in a sales-oriented role with a focus on customer service
Strong interpersonal skills and ability to engage effectively with customers
Familiarity with SalesForce or similar CRM systems
Employer Industry: Telecommunications
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr