Call Center Outbound Business Account Representative
Cable ONE, Marion, Illinois, United States, 62959
Why consider this job opportunity
Excellent benefits package including medical, dental, and vision plans starting on day one
Salary up to $5,250 for tuition reimbursement in the first year
401(k) with 100% company match after one year of service, up to 5% of eligible compensation
Opportunities for career advancement and recognition programs
Collaborative and inclusive work environment
Positive impact on local businesses by providing essential communication services
What to Expect (Job Responsibilities)
Follow up with current customers to ensure satisfaction and upsell additional services
Make outbound calls to connect with potential business customers and present communication packages
Provide high-level customer service by accurately entering customer data into the SalesForce system
Use product knowledge to assist customers with inquiries and demonstrate the value of switching to the employer's services
What is Required (Qualifications)
A proactive approach to encourage customers to commit to services
Previous outbound telemarketing experience in a call center is preferred
Strong interpersonal skills to direct conversations and close sales
3 to 6 months of related experience and/or training required
Associate's degree or higher preferred
How to Stand Out (Preferred Qualifications)
Experience in customer service or sales-oriented roles
Familiarity with SalesForce or similar CRM systems
Strong problem-solving skills and the ability to think on your feet
Ability to work well in a team-oriented environment
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Excellent benefits package including medical, dental, and vision plans starting on day one
Salary up to $5,250 for tuition reimbursement in the first year
401(k) with 100% company match after one year of service, up to 5% of eligible compensation
Opportunities for career advancement and recognition programs
Collaborative and inclusive work environment
Positive impact on local businesses by providing essential communication services
What to Expect (Job Responsibilities)
Follow up with current customers to ensure satisfaction and upsell additional services
Make outbound calls to connect with potential business customers and present communication packages
Provide high-level customer service by accurately entering customer data into the SalesForce system
Use product knowledge to assist customers with inquiries and demonstrate the value of switching to the employer's services
What is Required (Qualifications)
A proactive approach to encourage customers to commit to services
Previous outbound telemarketing experience in a call center is preferred
Strong interpersonal skills to direct conversations and close sales
3 to 6 months of related experience and/or training required
Associate's degree or higher preferred
How to Stand Out (Preferred Qualifications)
Experience in customer service or sales-oriented roles
Familiarity with SalesForce or similar CRM systems
Strong problem-solving skills and the ability to think on your feet
Ability to work well in a team-oriented environment
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr