Call Center Outbound Business Account Representative
Cable ONE, Dexter, Missouri, United States, 63841
Why consider this job opportunity
Medical, dental, and vision plans start on your first day
Paid time off, including vacation, holiday, and personal/sick days
401(k) with 100% company match after one year of service, up to 5% of eligible compensation
Tuition reimbursement of up to $5,250 in the first year
Opportunities for advancement within a collaborative work environment
Additional perks such as up to $75 a month towards cable and internet services
What to Expect (Job Responsibilities)
Follow up with current customers to ensure satisfaction and upsell additional services
Make outbound calls to connect with potential business customers to present communication packages
Provide high-level customer service by accurately entering customer data into the SalesForce system
Utilize product knowledge to assist customers with inquiries and demonstrate the benefits of switching to the employer's services
Problem-solve and encourage customers to commit to services
What is Required (Qualifications)
A proactive approach to customer engagement
Previous outbound telemarketing experience in a call center is preferred
Ability to direct conversations and close sales
3 to 6 months of related experience and/or training
Associate's degree or higher is preferred
How to Stand Out (Preferred Qualifications)
Experience in customer service or sales roles
Strong communication skills and ability to build rapport with customers
Familiarity with SalesForce or similar CRM systems
A background in telecommunications or related fields
#Telecommunications #SalesOpportunity #CustomerService #CareerGrowth #BenefitsPackage
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Medical, dental, and vision plans start on your first day
Paid time off, including vacation, holiday, and personal/sick days
401(k) with 100% company match after one year of service, up to 5% of eligible compensation
Tuition reimbursement of up to $5,250 in the first year
Opportunities for advancement within a collaborative work environment
Additional perks such as up to $75 a month towards cable and internet services
What to Expect (Job Responsibilities)
Follow up with current customers to ensure satisfaction and upsell additional services
Make outbound calls to connect with potential business customers to present communication packages
Provide high-level customer service by accurately entering customer data into the SalesForce system
Utilize product knowledge to assist customers with inquiries and demonstrate the benefits of switching to the employer's services
Problem-solve and encourage customers to commit to services
What is Required (Qualifications)
A proactive approach to customer engagement
Previous outbound telemarketing experience in a call center is preferred
Ability to direct conversations and close sales
3 to 6 months of related experience and/or training
Associate's degree or higher is preferred
How to Stand Out (Preferred Qualifications)
Experience in customer service or sales roles
Strong communication skills and ability to build rapport with customers
Familiarity with SalesForce or similar CRM systems
A background in telecommunications or related fields
#Telecommunications #SalesOpportunity #CustomerService #CareerGrowth #BenefitsPackage
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr