Call Center Outbound Business Account Representative
Cable ONE, Rolla, Missouri, United States, 65401
Why consider this job opportunity:
Excellent benefits package including medical, dental, and vision plans starting on your first day
Annual tuition reimbursement of up to $5,250 in the first year
401(k) plan with 100% company match after one year of service, up to 5% of eligible compensation
Opportunities for advancement and career growth within the organization
Collaborative work environment with a focus on community support and recognition programs
Up to $75 a month towards cable and internet services
What to Expect (Job Responsibilities):
Follow up with current customers to ensure satisfaction and upsell additional services based on their needs
Make outbound calls to potential business customers to present communication packages
Provide high-level customer service by accurately entering customer data into the SalesForce system
Utilize expertise in the employer's products to assist customers with inquiries and demonstrate value
Problem‑solve and encourage customers to commit to services
What is Required (Qualifications):
Proactive approach to customer interactions and problem‑solving
Previous outbound telemarketing experience in a call center is preferred
Outgoing personality with the ability to direct conversations and close sales
Three to six months of related experience and/or training
Associate's degree or higher is preferred
How to Stand Out (Preferred Qualifications):
Experience in sales or customer service roles
Strong communication skills with a focus on customer relationship management
Familiarity with SalesForce or similar CRM systems
Ability to work in a fast‑paced environment and manage multiple tasks effectively
Commitment to community service and support initiatives
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
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Excellent benefits package including medical, dental, and vision plans starting on your first day
Annual tuition reimbursement of up to $5,250 in the first year
401(k) plan with 100% company match after one year of service, up to 5% of eligible compensation
Opportunities for advancement and career growth within the organization
Collaborative work environment with a focus on community support and recognition programs
Up to $75 a month towards cable and internet services
What to Expect (Job Responsibilities):
Follow up with current customers to ensure satisfaction and upsell additional services based on their needs
Make outbound calls to potential business customers to present communication packages
Provide high-level customer service by accurately entering customer data into the SalesForce system
Utilize expertise in the employer's products to assist customers with inquiries and demonstrate value
Problem‑solve and encourage customers to commit to services
What is Required (Qualifications):
Proactive approach to customer interactions and problem‑solving
Previous outbound telemarketing experience in a call center is preferred
Outgoing personality with the ability to direct conversations and close sales
Three to six months of related experience and/or training
Associate's degree or higher is preferred
How to Stand Out (Preferred Qualifications):
Experience in sales or customer service roles
Strong communication skills with a focus on customer relationship management
Familiarity with SalesForce or similar CRM systems
Ability to work in a fast‑paced environment and manage multiple tasks effectively
Commitment to community service and support initiatives
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
#J-18808-Ljbffr