Call Center Outbound Business Account Representative
Cable ONE, New Haven, Missouri, United States, 63068
Employer Industry: Telecommunications
Why consider this job opportunity:
Excellent benefits package, including medical, dental, and vision plans starting on your first day
Paid time off, including vacation, holidays, and personal/sick days
401(k) with a 100% company match after one year of service, up to 5% of eligible compensation
Tuition reimbursement of up to $5,250 in the first year
Opportunity for career advancement and recognition through awards programs
Collaborative and inclusive work environment that values diversity
What to Expect (Job Responsibilities):
Follow up with current customers to ensure satisfaction and upsell services based on their needs
Make outbound calls to potential business customers to present communication packages
Provide high-level customer service by accurately entering customer data into the SalesForce system
Utilize knowledge of products to assist customers with inquiries and highlight the benefits of switching to the employer's services
Problem-solve and encourage customers to commit to services
What is Required (Qualifications):
Minimum of three to six months of related experience and/or training
Previous outbound telemarketing experience in a call center is preferred
Ability to engage customers in conversation and close sales effectively
Proactive approach to customer interactions and problem-solving
Outgoing personality with strong communication skills
How to Stand Out (Preferred Qualifications):
Associate's degree or higher in a relevant field
Equal‑Opportunity Statement We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
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Why consider this job opportunity:
Excellent benefits package, including medical, dental, and vision plans starting on your first day
Paid time off, including vacation, holidays, and personal/sick days
401(k) with a 100% company match after one year of service, up to 5% of eligible compensation
Tuition reimbursement of up to $5,250 in the first year
Opportunity for career advancement and recognition through awards programs
Collaborative and inclusive work environment that values diversity
What to Expect (Job Responsibilities):
Follow up with current customers to ensure satisfaction and upsell services based on their needs
Make outbound calls to potential business customers to present communication packages
Provide high-level customer service by accurately entering customer data into the SalesForce system
Utilize knowledge of products to assist customers with inquiries and highlight the benefits of switching to the employer's services
Problem-solve and encourage customers to commit to services
What is Required (Qualifications):
Minimum of three to six months of related experience and/or training
Previous outbound telemarketing experience in a call center is preferred
Ability to engage customers in conversation and close sales effectively
Proactive approach to customer interactions and problem-solving
Outgoing personality with strong communication skills
How to Stand Out (Preferred Qualifications):
Associate's degree or higher in a relevant field
Equal‑Opportunity Statement We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
#J-18808-Ljbffr