Call Center Outbound Business Account Representative
Cable ONE, Harrisonville, Missouri, United States, 64701
Why consider this job opportunity:
Medical, dental, and vision plans start immediately upon hire
401(k) plan with 100% company match after one year of service, up to 5% of eligible compensation
Tuition reimbursement of up to $5,250 in the first year
Opportunity for career advancement and growth within the organization
Collaborative work environment that values diversity and inclusion
Recognition and awards programs for outstanding associates
What to Expect (Job Responsibilities):
Follow up with current customers to ensure satisfaction and upsell additional services
Make outbound calls to potential business customers to present communication packages
Provide high-level customer service by accurately entering customer data into the SalesForce system
Use product expertise to assist customers with inquiries and demonstrate the benefits of switching services
Problem-solve and find solutions to encourage customers to commit to services
What is Required (Qualifications):
A proactive approach to customer engagement
Previous outbound telemarketing experience in a call center is preferred
Strong communication skills with an outgoing personality
3 to 6 months of related experience and/or training
An Associate's degree or higher is preferred
How to Stand Out (Preferred Qualifications):
Experience in sales or customer service roles
Familiarity with telecommunications products and services
Strong problem‑solving skills and ability to handle customer objections
Ability to work effectively in a team‑oriented environment
#Telecommunications #SalesOpportunity #CareerGrowth #DiversityAndInclusion #CustomerService
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
Employer Industry: Telecommunications
#J-18808-Ljbffr
Medical, dental, and vision plans start immediately upon hire
401(k) plan with 100% company match after one year of service, up to 5% of eligible compensation
Tuition reimbursement of up to $5,250 in the first year
Opportunity for career advancement and growth within the organization
Collaborative work environment that values diversity and inclusion
Recognition and awards programs for outstanding associates
What to Expect (Job Responsibilities):
Follow up with current customers to ensure satisfaction and upsell additional services
Make outbound calls to potential business customers to present communication packages
Provide high-level customer service by accurately entering customer data into the SalesForce system
Use product expertise to assist customers with inquiries and demonstrate the benefits of switching services
Problem-solve and find solutions to encourage customers to commit to services
What is Required (Qualifications):
A proactive approach to customer engagement
Previous outbound telemarketing experience in a call center is preferred
Strong communication skills with an outgoing personality
3 to 6 months of related experience and/or training
An Associate's degree or higher is preferred
How to Stand Out (Preferred Qualifications):
Experience in sales or customer service roles
Familiarity with telecommunications products and services
Strong problem‑solving skills and ability to handle customer objections
Ability to work effectively in a team‑oriented environment
#Telecommunications #SalesOpportunity #CareerGrowth #DiversityAndInclusion #CustomerService
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
Employer Industry: Telecommunications
#J-18808-Ljbffr