Call Center Outbound Business Account Representative
Cable ONE, Gerald, Missouri, United States, 63037
Why consider this job opportunity:
Excellent benefits package including medical, dental, and vision plans starting on your first day
Paid time off for vacation, holidays, and personal/sick days
401(k) plan with 100% company match after one year of service, up to 5% of eligible compensation
Opportunities for career advancement within a collaborative work environment
Up to $75 a month towards cable and internet services
Tuition reimbursement up to $5,250 in the first year
What to Expect (Job Responsibilities):
Follow up with current customers to ensure satisfaction and upsell additional services
Make outbound calls to potential business customers to present communication packages
Provide high-level customer service by accurately entering customer data into the SalesForce system
Use expertise of products to assist customers and demonstrate the value of switching services
Problem-solve and find solutions to encourage business customers to commit
What is Required (Qualifications):
Minimum of three to six months of related experience and/or training
Previous outbound telemarketing experience in a call center preferred
Outgoing personality with the ability to direct conversations and close sales
A proactive approach to customer engagement and problem‑solving
Associate's degree or higher preferred
How to Stand Out (Preferred Qualifications):
Experience in sales or customer service within the telecommunications industry
Strong ability to build rapport and establish trust with clients
Familiarity with SalesForce or similar CRM systems
Demonstrated success in meeting or exceeding sales targets
Knowledge of broadband, phone, and cable services
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr
Excellent benefits package including medical, dental, and vision plans starting on your first day
Paid time off for vacation, holidays, and personal/sick days
401(k) plan with 100% company match after one year of service, up to 5% of eligible compensation
Opportunities for career advancement within a collaborative work environment
Up to $75 a month towards cable and internet services
Tuition reimbursement up to $5,250 in the first year
What to Expect (Job Responsibilities):
Follow up with current customers to ensure satisfaction and upsell additional services
Make outbound calls to potential business customers to present communication packages
Provide high-level customer service by accurately entering customer data into the SalesForce system
Use expertise of products to assist customers and demonstrate the value of switching services
Problem-solve and find solutions to encourage business customers to commit
What is Required (Qualifications):
Minimum of three to six months of related experience and/or training
Previous outbound telemarketing experience in a call center preferred
Outgoing personality with the ability to direct conversations and close sales
A proactive approach to customer engagement and problem‑solving
Associate's degree or higher preferred
How to Stand Out (Preferred Qualifications):
Experience in sales or customer service within the telecommunications industry
Strong ability to build rapport and establish trust with clients
Familiarity with SalesForce or similar CRM systems
Demonstrated success in meeting or exceeding sales targets
Knowledge of broadband, phone, and cable services
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr