Call Center Outbound Business Account Representative
Cable ONE, Owensville, Missouri, United States, 65066
Why consider this job opportunity
Excellent benefits package including medical, dental, and vision plans starting immediately
401(k) with 100% company match after 1 year of service, up to 5% of eligible compensation
Opportunities for career advancement and growth within the organization
Tuition reimbursement up to $5,250 in the first year
Collaborative and inclusive work environment
Paid time off for vacation, holidays, and personal/sick days
What to Expect (Job Responsibilities)
Follow up with current customers to ensure satisfaction and upsell additional services
Make outbound calls to present communication packages to potential business customers
Provide high‑level customer service by accurately entering customer data into the SalesForce system
Utilize product expertise to assist customers with inquiries and demonstrate the value of switching to the employer’s services
What is Required (Qualifications)
A proactive approach to problem‑solving and encouraging customer commitment
Previous outbound telemarketing experience in a call center is preferred
Outgoing personality with the ability to direct conversations and close sales
Three to six months of related experience and/or training required
Associate’s degree or higher preferred
How to Stand Out (Preferred Qualifications)
Experience in sales or customer service roles, particularly in telecommunications
Familiarity with SalesForce or similar CRM software
Strong communication and interpersonal skills
Ability to work in a fast‑paced environment and meet sales targets
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
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Excellent benefits package including medical, dental, and vision plans starting immediately
401(k) with 100% company match after 1 year of service, up to 5% of eligible compensation
Opportunities for career advancement and growth within the organization
Tuition reimbursement up to $5,250 in the first year
Collaborative and inclusive work environment
Paid time off for vacation, holidays, and personal/sick days
What to Expect (Job Responsibilities)
Follow up with current customers to ensure satisfaction and upsell additional services
Make outbound calls to present communication packages to potential business customers
Provide high‑level customer service by accurately entering customer data into the SalesForce system
Utilize product expertise to assist customers with inquiries and demonstrate the value of switching to the employer’s services
What is Required (Qualifications)
A proactive approach to problem‑solving and encouraging customer commitment
Previous outbound telemarketing experience in a call center is preferred
Outgoing personality with the ability to direct conversations and close sales
Three to six months of related experience and/or training required
Associate’s degree or higher preferred
How to Stand Out (Preferred Qualifications)
Experience in sales or customer service roles, particularly in telecommunications
Familiarity with SalesForce or similar CRM software
Strong communication and interpersonal skills
Ability to work in a fast‑paced environment and meet sales targets
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
#J-18808-Ljbffr