Call Center Outbound Business Account Representative
Cable ONE, Florida, New York, United States
Why consider this job opportunity
Opportunity for career advancement and growth within the organization
Comprehensive benefits package including medical, dental, and vision plans that start on your first day
Paid time off, including vacation, holiday, and personal/sick days
401(k) with 100% company match (up to 5% of eligible compensation after one year of service)
Tuition reimbursement of up to $5,250 in the first year
Collaborative and inclusive work environment
What to Expect (Job Responsibilities)
Follow up with current customers to ensure satisfaction and upsell additional services
Make outbound calls to potential business customers to present communication packages
Provide high-level customer service by accurately entering customer data into the SalesForce system
Utilize product knowledge to assist customers with inquiries and demonstrate the value of switching to the employer's services
Problem‑solve and encourage commitment from customers during the sales process
What is Required (Qualifications)
A proactive approach to customer engagement
Previous outbound telemarketing experience in a call center
Strong communication skills with the ability to direct conversations and close sales
3 to 6 months of related experience and/or training
Associate's degree or higher preferred
How to Stand Out (Preferred Qualifications)
Experience in a sales or customer service role within the telecommunications industry
Familiarity with SalesForce or similar CRM systems
Strong interpersonal skills to build rapport with customers
Proven track record of meeting or exceeding sales targets
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
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Opportunity for career advancement and growth within the organization
Comprehensive benefits package including medical, dental, and vision plans that start on your first day
Paid time off, including vacation, holiday, and personal/sick days
401(k) with 100% company match (up to 5% of eligible compensation after one year of service)
Tuition reimbursement of up to $5,250 in the first year
Collaborative and inclusive work environment
What to Expect (Job Responsibilities)
Follow up with current customers to ensure satisfaction and upsell additional services
Make outbound calls to potential business customers to present communication packages
Provide high-level customer service by accurately entering customer data into the SalesForce system
Utilize product knowledge to assist customers with inquiries and demonstrate the value of switching to the employer's services
Problem‑solve and encourage commitment from customers during the sales process
What is Required (Qualifications)
A proactive approach to customer engagement
Previous outbound telemarketing experience in a call center
Strong communication skills with the ability to direct conversations and close sales
3 to 6 months of related experience and/or training
Associate's degree or higher preferred
How to Stand Out (Preferred Qualifications)
Experience in a sales or customer service role within the telecommunications industry
Familiarity with SalesForce or similar CRM systems
Strong interpersonal skills to build rapport with customers
Proven track record of meeting or exceeding sales targets
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
#J-18808-Ljbffr