Call Center Outbound Business Account Representative
Cable ONE, Sullivan, Missouri, United States, 63080
Employer Industry: Telecommunications
Why consider this job opportunity
Medical, dental, and vision plans start upon hire
401(k) with 100% company match after one year of service, up to 5% of eligible compensation
Tuition reimbursement up to $5,250 in the first year
Opportunities for career advancement within a collaborative work environment
Paid time off including vacation, holiday, and personal/sick days
Annual community support to various organizations across the U.S.
What to Expect (Job Responsibilities)
Follow up with current customers to ensure satisfaction and upsell additional services
Make outbound calls to potential business customers to present communication packages
Provide high-level customer service by accurately entering customer data into the SalesForce system
Utilize product knowledge to assist customers with inquiries and demonstrate the value of switching services
Problem solve and offer solutions to encourage customer commitment
What is Required (Qualifications)
Minimum of three to six months of related experience and/or training
Ability to engage in conversations and close sales
Previous outbound telemarketing experience in a call center is preferred
Proactive approach to customer interactions
Educational preference: Associate's degree or higher
How to Stand Out (Preferred Qualifications)
Experience in a sales-oriented role
Strong communication and interpersonal skills
Familiarity with SalesForce or similar CRM software
Ability to work effectively in a team environment
Previous experience in customer service roles
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Why consider this job opportunity
Medical, dental, and vision plans start upon hire
401(k) with 100% company match after one year of service, up to 5% of eligible compensation
Tuition reimbursement up to $5,250 in the first year
Opportunities for career advancement within a collaborative work environment
Paid time off including vacation, holiday, and personal/sick days
Annual community support to various organizations across the U.S.
What to Expect (Job Responsibilities)
Follow up with current customers to ensure satisfaction and upsell additional services
Make outbound calls to potential business customers to present communication packages
Provide high-level customer service by accurately entering customer data into the SalesForce system
Utilize product knowledge to assist customers with inquiries and demonstrate the value of switching services
Problem solve and offer solutions to encourage customer commitment
What is Required (Qualifications)
Minimum of three to six months of related experience and/or training
Ability to engage in conversations and close sales
Previous outbound telemarketing experience in a call center is preferred
Proactive approach to customer interactions
Educational preference: Associate's degree or higher
How to Stand Out (Preferred Qualifications)
Experience in a sales-oriented role
Strong communication and interpersonal skills
Familiarity with SalesForce or similar CRM software
Ability to work effectively in a team environment
Previous experience in customer service roles
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr