Call Center Outbound Business Account Representative
Cable ONE, Lebanon, Missouri, United States, 65536
Why consider this job opportunity
Medical, dental, and vision plans – start when you start!
Paid time off (vacation, holiday, and personal/sick days)
401(k) with 100% company match after 1 year of service, up to 5% of eligible compensation
Tuition reimbursement (up to $5,250 in the first year)
Advancement opportunities and a collaborative work environment
Opportunity to positively impact local businesses through essential communication services
What to Expect (Job Responsibilities)
Follow up with current customers to ensure satisfaction and upsell additional services
Make outbound calls to connect with potential business customers and present service packages
Provide high-level customer service by accurately entering customer data into the SalesForce system
Utilize product knowledge to assist customers with inquiries and promote the benefits of switching services
Solve problems proactively to encourage customer commitment
What is Required (Qualifications)
Proactive approach to customer interactions
Previous outbound telemarketing experience in a call center is preferred
Outgoing personality with the ability to direct conversations and close sales
3 to 6 months of related experience and/or training
Associate's degree or higher preferred
How to Stand Out (Preferred Qualifications)
Experience in sales or customer service roles
Strong problem-solving skills and ability to work independently
Familiarity with SalesForce or similar CRM systems
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
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Medical, dental, and vision plans – start when you start!
Paid time off (vacation, holiday, and personal/sick days)
401(k) with 100% company match after 1 year of service, up to 5% of eligible compensation
Tuition reimbursement (up to $5,250 in the first year)
Advancement opportunities and a collaborative work environment
Opportunity to positively impact local businesses through essential communication services
What to Expect (Job Responsibilities)
Follow up with current customers to ensure satisfaction and upsell additional services
Make outbound calls to connect with potential business customers and present service packages
Provide high-level customer service by accurately entering customer data into the SalesForce system
Utilize product knowledge to assist customers with inquiries and promote the benefits of switching services
Solve problems proactively to encourage customer commitment
What is Required (Qualifications)
Proactive approach to customer interactions
Previous outbound telemarketing experience in a call center is preferred
Outgoing personality with the ability to direct conversations and close sales
3 to 6 months of related experience and/or training
Associate's degree or higher preferred
How to Stand Out (Preferred Qualifications)
Experience in sales or customer service roles
Strong problem-solving skills and ability to work independently
Familiarity with SalesForce or similar CRM systems
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
#J-18808-Ljbffr