Call Center Outbound Business Account Representative
Cable ONE, Victoria, Texas, United States, 77904
Why consider this job opportunity:
Excellent benefits package including medical, dental, and vision plans starting on your first day
Salary up to $5,250 for tuition reimbursement in the first year
401(k) with a 100% company match after one year of service, up to 5% of eligible compensation
Opportunities for career advancement and recognition through awards programs
Collaborative and inclusive work environment
Chance to positively impact local businesses with essential communication services
What to Expect (Job Responsibilities):
Follow up with current customers to ensure satisfaction and upsell additional services
Make outbound calls to potential business customers to present communication packages
Provide high-level customer service by accurately entering customer data into the SalesForce system
Utilize product knowledge to assist customers with inquiries and demonstrate the value of switching to the employer's services
Problem-solve and encourage business customers to commit to services
What is Required (Qualifications):
A proactive approach to customer engagement
Previous outbound telemarketing experience in a call center is preferred
Strong communication skills and ability to close sales
Minimum of three to six months of related experience and/or training
Preferred educational background: Associate's degree or higher
How to Stand Out (Preferred Qualifications):
Experience in a sales-oriented role with a focus on customer service
Ability to tailor communication to meet customer needs and expectations
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Excellent benefits package including medical, dental, and vision plans starting on your first day
Salary up to $5,250 for tuition reimbursement in the first year
401(k) with a 100% company match after one year of service, up to 5% of eligible compensation
Opportunities for career advancement and recognition through awards programs
Collaborative and inclusive work environment
Chance to positively impact local businesses with essential communication services
What to Expect (Job Responsibilities):
Follow up with current customers to ensure satisfaction and upsell additional services
Make outbound calls to potential business customers to present communication packages
Provide high-level customer service by accurately entering customer data into the SalesForce system
Utilize product knowledge to assist customers with inquiries and demonstrate the value of switching to the employer's services
Problem-solve and encourage business customers to commit to services
What is Required (Qualifications):
A proactive approach to customer engagement
Previous outbound telemarketing experience in a call center is preferred
Strong communication skills and ability to close sales
Minimum of three to six months of related experience and/or training
Preferred educational background: Associate's degree or higher
How to Stand Out (Preferred Qualifications):
Experience in a sales-oriented role with a focus on customer service
Ability to tailor communication to meet customer needs and expectations
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr