Call Center Outbound Business Account Representative
Cable ONE, Houston, Missouri, United States, 65483
Overview
Employer Industry: Telecommunications
Why consider this job opportunity
Comprehensive benefits package including medical, dental, and vision plans starting on day one
Competitive 401(k) plan with 100% company match after one year of service
Tuition reimbursement of up to $5,250 in the first year
Opportunities for career advancement and growth within the organization
Supportive and collaborative work environment
Recognition and awards programs to celebrate associate contributions
What to Expect (Job Responsibilities)
Follow up with current customers to ensure satisfaction and upsell additional services
Make outbound calls to potential business customers to present communication packages
Provide high-level customer service by accurately entering customer data into the SalesForce system
Utilize knowledge of products to assist customers and demonstrate the value of switching to the employer's services
Problem-solve and encourage customers to commit to services
What is Required (Qualifications)
A proactive approach to customer engagement
Previous outbound telemarketing experience in a call center is preferred
Outgoing personality with the ability to direct conversations and close sales
Three to six months of related experience and/or training
Associate's degree or higher is preferred
How to Stand Out (Preferred Qualifications)
Experience in a sales or customer service role
Familiarity with SalesForce or similar CRM tools
Strong communication and interpersonal skills
Ability to work independently and as part of a team
Knowledge of telecommunications products and services
#Telecommunications #SalesOpportunity #CareerGrowth #EmployeeBenefits #CustomerService
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Why consider this job opportunity
Comprehensive benefits package including medical, dental, and vision plans starting on day one
Competitive 401(k) plan with 100% company match after one year of service
Tuition reimbursement of up to $5,250 in the first year
Opportunities for career advancement and growth within the organization
Supportive and collaborative work environment
Recognition and awards programs to celebrate associate contributions
What to Expect (Job Responsibilities)
Follow up with current customers to ensure satisfaction and upsell additional services
Make outbound calls to potential business customers to present communication packages
Provide high-level customer service by accurately entering customer data into the SalesForce system
Utilize knowledge of products to assist customers and demonstrate the value of switching to the employer's services
Problem-solve and encourage customers to commit to services
What is Required (Qualifications)
A proactive approach to customer engagement
Previous outbound telemarketing experience in a call center is preferred
Outgoing personality with the ability to direct conversations and close sales
Three to six months of related experience and/or training
Associate's degree or higher is preferred
How to Stand Out (Preferred Qualifications)
Experience in a sales or customer service role
Familiarity with SalesForce or similar CRM tools
Strong communication and interpersonal skills
Ability to work independently and as part of a team
Knowledge of telecommunications products and services
#Telecommunications #SalesOpportunity #CareerGrowth #EmployeeBenefits #CustomerService
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr