Call Center Outbound Business Account Representative
Cable ONE, Duncan, Oklahoma, United States, 73533
Employer Industry: Telecommunications
Benefits
Medical, dental, and vision plans start immediately upon hire
401(k) with 100% company match after one year of service, up to 5% of eligible compensation
Tuition reimbursement up to $5,250 in the first year
Opportunities for advancement within a collaborative work environment
Annual community support to various organizations across the U.S.
Associate recognition and awards programs
Job Responsibilities
Follow up with current customers to ensure satisfaction and upsell additional services
Make outbound calls to potential business customers to present communication packages
Provide high-level customer service by accurately entering customer data into the SalesForce system
Utilize expertise of products to assist customers and demonstrate the value of switching services
Problem‑solve and encourage customers to commit to services
Qualifications
Minimum of three to six months of related experience and/or training
Previous outbound telemarketing experience in a call center is preferred
Ability to direct conversations and close sales
Proactive approach to customer engagement
Outgoing personality with strong communication skills
Preferred Qualifications
Associate's degree or higher
Equal Opportunity Statement We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
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Benefits
Medical, dental, and vision plans start immediately upon hire
401(k) with 100% company match after one year of service, up to 5% of eligible compensation
Tuition reimbursement up to $5,250 in the first year
Opportunities for advancement within a collaborative work environment
Annual community support to various organizations across the U.S.
Associate recognition and awards programs
Job Responsibilities
Follow up with current customers to ensure satisfaction and upsell additional services
Make outbound calls to potential business customers to present communication packages
Provide high-level customer service by accurately entering customer data into the SalesForce system
Utilize expertise of products to assist customers and demonstrate the value of switching services
Problem‑solve and encourage customers to commit to services
Qualifications
Minimum of three to six months of related experience and/or training
Previous outbound telemarketing experience in a call center is preferred
Ability to direct conversations and close sales
Proactive approach to customer engagement
Outgoing personality with strong communication skills
Preferred Qualifications
Associate's degree or higher
Equal Opportunity Statement We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
#J-18808-Ljbffr