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Call Center Outbound Business Account Representative

Cable ONE, Ardmore, Oklahoma, us, 73403

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Employer Industry: Telecommunications

Why consider this job opportunity

Medical, dental, and vision plans – start when you start!

401(k) with a 100% company match after 1 year of service, up to 5% of eligible compensation

Tuition reimbursement up to $5,250 in the first year

Opportunities for career advancement and growth within the organization

Collaborative and supportive work environment

Positive impact on local businesses through service offerings

What to Expect (Job Responsibilities)

Follow up with current customers to ensure satisfaction and upsell services based on their needs

Make outbound calls to connect with potential business customers and present service packages

Provide high-level customer service by accurately entering customer data into the SalesForce system

Assist customers with inquiries about services, showcasing the benefits of switching to the employer's offerings

What is Required (Qualifications)

A proactive approach to customer engagement and problem-solving

Previous outbound telemarketing experience in a call center is preferred

Ability to direct conversations and close sales effectively

3 to 6 months of related experience and/or training

Associate's degree or higher is preferred

How to Stand Out (Preferred Qualifications)

Outgoing personality with strong communication skills

Experience in sales or customer service roles in a similar industry

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