Call Center Outbound Business Account Representative
Cable ONE, Rio Rancho, New Mexico, United States, 87144
Employer Industry: Telecommunications
Why consider this job opportunity:
Opportunity for career advancement and growth within the organization
Comprehensive benefits package including medical, dental, and vision plans starting on day one
Up to $5,250 tuition reimbursement in the first year
401(k) plan with 100% company match after one year of service, up to 5% of eligible compensation
Collaborative work environment with recognition and awards programs
Flexible perks including up to $75 a month towards cable and internet services
What to Expect (Job Responsibilities):
Follow up with existing customers to ensure satisfaction and upsell services based on their needs
Make outbound calls to connect with potential business customers and present communication packages
Provide high-level customer service by accurately entering customer data into the SalesForce system
Utilize product knowledge to assist customers with inquiries and demonstrate the value of switching to the employer’s services
What is Required (Qualifications):
Proactive approach to problem‑solving and customer engagement
Previous outbound telemarketing experience in a call center is preferred
Strong communication skills with the ability to direct conversations and close sales
Three to six months of related experience and/or training required; an Associate's degree or higher is preferred
How to Stand Out (Preferred Qualifications):
Experience in customer service or sales roles, particularly in telecommunications
Familiarity with SalesForce or similar CRM systems
Demonstrated ability to work in a fast‑paced, results‑driven environment
Skills in tailoring communication to meet customer needs and expectations
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
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Why consider this job opportunity:
Opportunity for career advancement and growth within the organization
Comprehensive benefits package including medical, dental, and vision plans starting on day one
Up to $5,250 tuition reimbursement in the first year
401(k) plan with 100% company match after one year of service, up to 5% of eligible compensation
Collaborative work environment with recognition and awards programs
Flexible perks including up to $75 a month towards cable and internet services
What to Expect (Job Responsibilities):
Follow up with existing customers to ensure satisfaction and upsell services based on their needs
Make outbound calls to connect with potential business customers and present communication packages
Provide high-level customer service by accurately entering customer data into the SalesForce system
Utilize product knowledge to assist customers with inquiries and demonstrate the value of switching to the employer’s services
What is Required (Qualifications):
Proactive approach to problem‑solving and customer engagement
Previous outbound telemarketing experience in a call center is preferred
Strong communication skills with the ability to direct conversations and close sales
Three to six months of related experience and/or training required; an Associate's degree or higher is preferred
How to Stand Out (Preferred Qualifications):
Experience in customer service or sales roles, particularly in telecommunications
Familiarity with SalesForce or similar CRM systems
Demonstrated ability to work in a fast‑paced, results‑driven environment
Skills in tailoring communication to meet customer needs and expectations
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
#J-18808-Ljbffr