Call Center Outbound Business Account Representative
Cable ONE, New Roads, Louisiana, United States, 70760
Employer Industry: Telecommunications
Why consider this job opportunity:
Medical, dental, and vision plans start on your first day
401(k) with 100% company match after one year of service, up to 5% of eligible compensation
Tuition reimbursement of up to $5,250 in the first year
Opportunities for career advancement and recognition programs
Collaborative work environment that supports community involvement
Up to $75 a month towards cable and internet services
What to Expect (Job Responsibilities):
Follow up with current customers to ensure satisfaction and upsell additional services
Make outbound calls to potential business customers to present communication packages
Provide high-level customer service by accurately entering customer data into the SalesForce system
Utilize product knowledge to assist customers with inquiries about services
Problem-solve and encourage commitment from business customers
What is Required (Qualifications):
Three to six months of related experience and/or training
Previous outbound telemarketing experience in a call center is preferred
Ability to engage in conversations and close sales effectively
A proactive approach to customer service and relationship building
Educational preference: Associate's degree or higher
How to Stand Out (Preferred Qualifications):
Experience in sales or customer service roles within the telecommunications industry
Strong communication skills and ability to tailor interactions to customer needs
Familiarity with SalesForce or similar CRM systems
Demonstrated commitment to community service and engagement
Outgoing personality with a knack for problem-solving
#Telecommunications #SalesOpportunity #CustomerService #CareerGrowth #CommunityInvolvement
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
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Why consider this job opportunity:
Medical, dental, and vision plans start on your first day
401(k) with 100% company match after one year of service, up to 5% of eligible compensation
Tuition reimbursement of up to $5,250 in the first year
Opportunities for career advancement and recognition programs
Collaborative work environment that supports community involvement
Up to $75 a month towards cable and internet services
What to Expect (Job Responsibilities):
Follow up with current customers to ensure satisfaction and upsell additional services
Make outbound calls to potential business customers to present communication packages
Provide high-level customer service by accurately entering customer data into the SalesForce system
Utilize product knowledge to assist customers with inquiries about services
Problem-solve and encourage commitment from business customers
What is Required (Qualifications):
Three to six months of related experience and/or training
Previous outbound telemarketing experience in a call center is preferred
Ability to engage in conversations and close sales effectively
A proactive approach to customer service and relationship building
Educational preference: Associate's degree or higher
How to Stand Out (Preferred Qualifications):
Experience in sales or customer service roles within the telecommunications industry
Strong communication skills and ability to tailor interactions to customer needs
Familiarity with SalesForce or similar CRM systems
Demonstrated commitment to community service and engagement
Outgoing personality with a knack for problem-solving
#Telecommunications #SalesOpportunity #CustomerService #CareerGrowth #CommunityInvolvement
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
#J-18808-Ljbffr