Call Center Outbound Business Account Representative
Cable ONE, Wharton, Texas, United States, 77488
Employer Industry: Telecommunications
Why consider this job opportunity:
Competitive benefits package including medical, dental, and vision plans starting on day one
Tuition reimbursement up to $5,250 in the first year
Up to $75 per month towards cable and internet services
401(k) with 100% company match after one year of service, up to 5% of eligible compensation
Advancement opportunities within a collaborative work environment
Opportunity to make a positive impact on local businesses and communities
What to Expect (Job Responsibilities):
Follow up with existing customers to ensure satisfaction and upsell services based on their needs
Make outbound calls to potential business customers to present communication packages
Provide high-level customer service by accurately entering customer data into the SalesForce system
Utilize product knowledge to assist customers with inquiries and promote the benefits of switching services
Problem-solve and encourage customer commitment to enhance their experience
What is Required (Qualifications):
A proactive approach to customer engagement and problem-solving
Previous outbound telemarketing experience, preferably in a call center
Ability to direct conversations and close sales
Three to six months of related experience and/or training
Associate's degree or higher preferred
How to Stand Out (Preferred Qualifications):
Experience in sales or customer service roles that involved direct interaction with clients
Strong communication skills with an outgoing personality
Familiarity with SalesForce or similar customer relationship management software
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr
Why consider this job opportunity:
Competitive benefits package including medical, dental, and vision plans starting on day one
Tuition reimbursement up to $5,250 in the first year
Up to $75 per month towards cable and internet services
401(k) with 100% company match after one year of service, up to 5% of eligible compensation
Advancement opportunities within a collaborative work environment
Opportunity to make a positive impact on local businesses and communities
What to Expect (Job Responsibilities):
Follow up with existing customers to ensure satisfaction and upsell services based on their needs
Make outbound calls to potential business customers to present communication packages
Provide high-level customer service by accurately entering customer data into the SalesForce system
Utilize product knowledge to assist customers with inquiries and promote the benefits of switching services
Problem-solve and encourage customer commitment to enhance their experience
What is Required (Qualifications):
A proactive approach to customer engagement and problem-solving
Previous outbound telemarketing experience, preferably in a call center
Ability to direct conversations and close sales
Three to six months of related experience and/or training
Associate's degree or higher preferred
How to Stand Out (Preferred Qualifications):
Experience in sales or customer service roles that involved direct interaction with clients
Strong communication skills with an outgoing personality
Familiarity with SalesForce or similar customer relationship management software
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr