Call Center Outbound Business Account Representative
Cable ONE, Nevada, Missouri, United States, 64772
Employer Industry: Telecommunications
Why consider this job opportunity:
Excellent benefits package including medical, dental, and vision plans starting on your first day
Tuition reimbursement up to $5,250 in the first year
401(k) with 100% company match after one year of service, up to 5% of eligible compensation
Opportunities for career advancement and recognition programs
Collaborative work environment that values diversity and inclusion
Up to $75 a month towards cable and internet services
What to Expect (Job Responsibilities):
Follow up with current customers to ensure satisfaction and upsell additional services
Make outbound calls to connect with potential business customers and present communication packages
Provide high-level customer service by accurately entering customer data into the SalesForce system
Utilize product knowledge to assist customers with inquiries and demonstrate the value of switching to the employer's services
Problem-solve and offer solutions to encourage customer commitments
What is Required (Qualifications):
A proactive approach to customer engagement and sales
Previous outbound telemarketing experience in a call center is preferred
Outgoing personality with the ability to direct conversations and close sales
Three to six months of related experience and/or training
Associate's degree or higher preferred
How to Stand Out (Preferred Qualifications):
Experience in a sales or customer service role within the telecommunications industry
Familiarity with SalesForce or similar CRM software
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
#J-18808-Ljbffr
Why consider this job opportunity:
Excellent benefits package including medical, dental, and vision plans starting on your first day
Tuition reimbursement up to $5,250 in the first year
401(k) with 100% company match after one year of service, up to 5% of eligible compensation
Opportunities for career advancement and recognition programs
Collaborative work environment that values diversity and inclusion
Up to $75 a month towards cable and internet services
What to Expect (Job Responsibilities):
Follow up with current customers to ensure satisfaction and upsell additional services
Make outbound calls to connect with potential business customers and present communication packages
Provide high-level customer service by accurately entering customer data into the SalesForce system
Utilize product knowledge to assist customers with inquiries and demonstrate the value of switching to the employer's services
Problem-solve and offer solutions to encourage customer commitments
What is Required (Qualifications):
A proactive approach to customer engagement and sales
Previous outbound telemarketing experience in a call center is preferred
Outgoing personality with the ability to direct conversations and close sales
Three to six months of related experience and/or training
Associate's degree or higher preferred
How to Stand Out (Preferred Qualifications):
Experience in a sales or customer service role within the telecommunications industry
Familiarity with SalesForce or similar CRM software
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
#J-18808-Ljbffr