Call Center Outbound Business Account Representative
Cable ONE, Clarkton, Missouri, United States, 63837
Why consider this job opportunity:
Comprehensive benefits package including medical, dental, and vision plans starting on your first day
401(k) with a 100% company match after one year of service, up to 5% of eligible compensation
Tuition reimbursement up to $5,250 in the first year
Opportunities for career advancement and professional growth
Supportive and inclusive work environment that values diversity
Chance to make a positive impact on local businesses and communities
What to Expect (Job Responsibilities):
Follow up with current customers to ensure satisfaction and upsell additional services
Make outbound calls to potential business customers to present communication packages
Provide high-level customer service by accurately entering customer data into the SalesForce system
Utilize knowledge of the employer’s products to assist customers with inquiries
Problem-solve and provide solutions to encourage customer commitment
What is Required (Qualifications):
Minimum of three to six months of related experience and/or training
Previous outbound telemarketing experience in a call center is preferred
Ability to engage in conversations and close sales effectively
Proactive approach to customer interactions
Educational attainment of an Associate’s degree or higher is preferred
How to Stand Out (Preferred Qualifications):
Experience in a customer service or sales role within the telecommunications industry
Strong communication and interpersonal skills
Demonstrated ability to work collaboratively in a team environment
Familiarity with SalesForce or similar CRM systems
A positive attitude and a commitment to customer satisfaction
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
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Comprehensive benefits package including medical, dental, and vision plans starting on your first day
401(k) with a 100% company match after one year of service, up to 5% of eligible compensation
Tuition reimbursement up to $5,250 in the first year
Opportunities for career advancement and professional growth
Supportive and inclusive work environment that values diversity
Chance to make a positive impact on local businesses and communities
What to Expect (Job Responsibilities):
Follow up with current customers to ensure satisfaction and upsell additional services
Make outbound calls to potential business customers to present communication packages
Provide high-level customer service by accurately entering customer data into the SalesForce system
Utilize knowledge of the employer’s products to assist customers with inquiries
Problem-solve and provide solutions to encourage customer commitment
What is Required (Qualifications):
Minimum of three to six months of related experience and/or training
Previous outbound telemarketing experience in a call center is preferred
Ability to engage in conversations and close sales effectively
Proactive approach to customer interactions
Educational attainment of an Associate’s degree or higher is preferred
How to Stand Out (Preferred Qualifications):
Experience in a customer service or sales role within the telecommunications industry
Strong communication and interpersonal skills
Demonstrated ability to work collaboratively in a team environment
Familiarity with SalesForce or similar CRM systems
A positive attitude and a commitment to customer satisfaction
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
#J-18808-Ljbffr