Call Center Outbound Business Account Representative
Cable ONE, Maryland Heights, Missouri, United States, 63043
Employer Industry: Telecommunications
Why consider this job opportunity
Medical, dental, and vision plans – start when you start!
401(k) with 100% company match (after 1 year of service, up to 5% of eligible compensation)
Tuition reimbursement (up to $5,250 in the first year)
Up to $75 a month towards cable and internet services
Advancement opportunities within the organization
Collaborative and inclusive work environment
What to Expect (Job Responsibilities)
Follow up with current customers to ensure satisfaction and upsell additional services
Make outbound calls to potential business customers to present communication packages
Provide high-level customer service by accurately entering customer data into the SalesForce system
Utilize knowledge of products to assist customers with inquiries and demonstrate value
Problem-solve and encourage commitments from customers
What is Required (Qualifications)
A proactive approach to customer engagement
Previous outbound telemarketing experience in a call center is preferred
Ability to direct conversations and close sales
3 to 6 months of related experience and/or training
Associate's degree or higher is preferred
How to Stand Out (Preferred Qualifications)
Experience in a sales-oriented role
Strong communication skills and ability to build rapport with customers
Familiarity with telecommunications products and services
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Why consider this job opportunity
Medical, dental, and vision plans – start when you start!
401(k) with 100% company match (after 1 year of service, up to 5% of eligible compensation)
Tuition reimbursement (up to $5,250 in the first year)
Up to $75 a month towards cable and internet services
Advancement opportunities within the organization
Collaborative and inclusive work environment
What to Expect (Job Responsibilities)
Follow up with current customers to ensure satisfaction and upsell additional services
Make outbound calls to potential business customers to present communication packages
Provide high-level customer service by accurately entering customer data into the SalesForce system
Utilize knowledge of products to assist customers with inquiries and demonstrate value
Problem-solve and encourage commitments from customers
What is Required (Qualifications)
A proactive approach to customer engagement
Previous outbound telemarketing experience in a call center is preferred
Ability to direct conversations and close sales
3 to 6 months of related experience and/or training
Associate's degree or higher is preferred
How to Stand Out (Preferred Qualifications)
Experience in a sales-oriented role
Strong communication skills and ability to build rapport with customers
Familiarity with telecommunications products and services
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr