Call Center Outbound Business Account Representative
Cable ONE, Kingsland, Georgia, United States, 31548
Employer Industry: Telecommunications
Why consider this job opportunity:
Excellent benefits package, including medical, dental, and vision plans that start immediately
Up to $5,250 in tuition reimbursement in the first year
401(k) plan with 100% company match after one year of service, up to 5% of eligible compensation
Opportunities for career advancement and recognition through awards programs
Collaborative and inclusive work environment
Up to $75 a month towards cable and internet services
What to Expect (Job Responsibilities):
Follow up with current customers to ensure satisfaction and identify upsell opportunities
Make outbound calls to potential business customers to present communication packages
Provide high-level customer service by accurately entering customer data into the SalesForce system
Utilize product knowledge to assist customers with inquiries and demonstrate the benefits of switching services
Proactively problem-solve to encourage customer commitment and address needs
What is Required (Qualifications):
A proactive approach to customer engagement and sales
Previous outbound telemarketing experience in a call center is preferred
Ability to direct conversations and close sales effectively
3 to 6 months of related experience and/or training
Associate's degree or higher is preferred
How to Stand Out (Preferred Qualifications):
Experience in a sales or customer service role within the telecommunications industry
Strong communication skills and ability to build rapport with customers
Familiarity with SalesForce or similar CRM software
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
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Why consider this job opportunity:
Excellent benefits package, including medical, dental, and vision plans that start immediately
Up to $5,250 in tuition reimbursement in the first year
401(k) plan with 100% company match after one year of service, up to 5% of eligible compensation
Opportunities for career advancement and recognition through awards programs
Collaborative and inclusive work environment
Up to $75 a month towards cable and internet services
What to Expect (Job Responsibilities):
Follow up with current customers to ensure satisfaction and identify upsell opportunities
Make outbound calls to potential business customers to present communication packages
Provide high-level customer service by accurately entering customer data into the SalesForce system
Utilize product knowledge to assist customers with inquiries and demonstrate the benefits of switching services
Proactively problem-solve to encourage customer commitment and address needs
What is Required (Qualifications):
A proactive approach to customer engagement and sales
Previous outbound telemarketing experience in a call center is preferred
Ability to direct conversations and close sales effectively
3 to 6 months of related experience and/or training
Associate's degree or higher is preferred
How to Stand Out (Preferred Qualifications):
Experience in a sales or customer service role within the telecommunications industry
Strong communication skills and ability to build rapport with customers
Familiarity with SalesForce or similar CRM software
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
#J-18808-Ljbffr