Call Center Outbound Business Account Representative
Cable ONE, Anniston, Alabama, United States, 36210
Employer Industry: Telecommunications
Why consider this job opportunity:
Medical, dental, and vision plans start immediately
401(k) with 100% company match after one year of service, up to 5% of eligible compensation
Tuition reimbursement up to $5,250 in the first year
Up to $75 a month towards cable and internet services
Advancement opportunities within a collaborative work environment
Recognition and awards programs for associates
What to Expect (Job Responsibilities):
Follow up with current customers to ensure satisfaction and upsell services
Make outbound calls to connect with potential business customers and present service packages
Provide high-level customer service by accurately entering customer data into the SalesForce system
Utilize product knowledge to assist customers with inquiries about services
Problem-solve and find solutions to encourage customer commitments
What is Required (Qualifications):
A proactive approach to customer service
Previous outbound telemarketing experience in a call center is preferred
Outgoing personality with the ability to direct conversations and close sales
Three to six months of related experience and/or training
Associate's degree or higher preferred
How to Stand Out (Preferred Qualifications):
Experience in sales or customer service roles
Familiarity with telecommunications products and services
Strong problem-solving skills
Excellent verbal communication abilities
Ability to work well in a team-oriented environment
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
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Why consider this job opportunity:
Medical, dental, and vision plans start immediately
401(k) with 100% company match after one year of service, up to 5% of eligible compensation
Tuition reimbursement up to $5,250 in the first year
Up to $75 a month towards cable and internet services
Advancement opportunities within a collaborative work environment
Recognition and awards programs for associates
What to Expect (Job Responsibilities):
Follow up with current customers to ensure satisfaction and upsell services
Make outbound calls to connect with potential business customers and present service packages
Provide high-level customer service by accurately entering customer data into the SalesForce system
Utilize product knowledge to assist customers with inquiries about services
Problem-solve and find solutions to encourage customer commitments
What is Required (Qualifications):
A proactive approach to customer service
Previous outbound telemarketing experience in a call center is preferred
Outgoing personality with the ability to direct conversations and close sales
Three to six months of related experience and/or training
Associate's degree or higher preferred
How to Stand Out (Preferred Qualifications):
Experience in sales or customer service roles
Familiarity with telecommunications products and services
Strong problem-solving skills
Excellent verbal communication abilities
Ability to work well in a team-oriented environment
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
#J-18808-Ljbffr