Call Center Outbound Business Account Representative
Cable ONE, Nampa, Idaho, United States, 83687
Employer Industry: Telecommunications
Why consider this job opportunity:
Medical, dental, and vision plans start on your first day
401(k) with 100% company match after one year of service, up to 5% of eligible compensation
Tuition reimbursement up to $5,250 in the first year
Opportunities for advancement and professional growth within the company
Collaborative and inclusive work environment
Up to $75 a month towards cable and internet services
What to Expect (Job Responsibilities):
Follow up with current customers to ensure satisfaction and upsell additional services
Make outbound calls to potential business customers to present communication packages
Provide high-level customer service and accurately enter customer data into the SalesForce system
Use product knowledge to assist customers with inquiries and demonstrate the benefits of switching services
Problem-solve and encourage business customers to commit to services
What is Required (Qualifications):
A proactive approach to customer interactions
Previous outbound telemarketing experience in a call center is preferred
Outgoing personality with strong sales closing abilities
Three to six months of related experience and/or training
Associate's degree or higher preferred
How to Stand Out (Preferred Qualifications):
Experience in a sales-oriented role
Familiarity with SalesForce or similar CRM systems
Strong communication and interpersonal skills
Ability to work in a fast-paced environment
Knowledge of telecommunications products and services
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Why consider this job opportunity:
Medical, dental, and vision plans start on your first day
401(k) with 100% company match after one year of service, up to 5% of eligible compensation
Tuition reimbursement up to $5,250 in the first year
Opportunities for advancement and professional growth within the company
Collaborative and inclusive work environment
Up to $75 a month towards cable and internet services
What to Expect (Job Responsibilities):
Follow up with current customers to ensure satisfaction and upsell additional services
Make outbound calls to potential business customers to present communication packages
Provide high-level customer service and accurately enter customer data into the SalesForce system
Use product knowledge to assist customers with inquiries and demonstrate the benefits of switching services
Problem-solve and encourage business customers to commit to services
What is Required (Qualifications):
A proactive approach to customer interactions
Previous outbound telemarketing experience in a call center is preferred
Outgoing personality with strong sales closing abilities
Three to six months of related experience and/or training
Associate's degree or higher preferred
How to Stand Out (Preferred Qualifications):
Experience in a sales-oriented role
Familiarity with SalesForce or similar CRM systems
Strong communication and interpersonal skills
Ability to work in a fast-paced environment
Knowledge of telecommunications products and services
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr