Call Center Outbound Business Account Representative
Cable ONE, Pocatello, Idaho, United States, 83204
Employer Industry: Telecommunications
Why consider this job opportunity
Medical, dental, and vision plans start on your first day
Life insurance coverage for self, spouse, and children
Paid time off, including vacation, holidays, and personal/sick days
401(k) with 100% company match after one year of service, up to 5% of eligible compensation
Opportunities for career advancement and growth within the organization
Tuition reimbursement up to $5,250 in the first year
What to Expect (Job Responsibilities)
Follow up with current customers to ensure satisfaction and upsell additional services
Make outbound calls to potential business customers to present communication packages
Provide high-level customer service by accurately entering customer data into the SalesForce system
Utilize product knowledge to assist customers with inquiries and demonstrate the benefits of switching services
Problem‑solve and find solutions to encourage customer commitment
What is Required (Qualifications)
Minimum of three to six months of related experience and/or training
Outbound telemarketing experience in a call center is preferred
Strong ability to direct conversations and close sales
Proactive approach to customer engagement
Preferred educational qualification: Associate’s degree or higher
How to Stand Out (Preferred Qualifications)
Previous experience in a customer service or sales role
Ability to demonstrate a strong understanding of telecommunications products and services
Familiarity with CRM systems, particularly SalesForce
Excellent communication and interpersonal skills
Outgoing personality with a knack for building rapport with customers
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
#J-18808-Ljbffr
Why consider this job opportunity
Medical, dental, and vision plans start on your first day
Life insurance coverage for self, spouse, and children
Paid time off, including vacation, holidays, and personal/sick days
401(k) with 100% company match after one year of service, up to 5% of eligible compensation
Opportunities for career advancement and growth within the organization
Tuition reimbursement up to $5,250 in the first year
What to Expect (Job Responsibilities)
Follow up with current customers to ensure satisfaction and upsell additional services
Make outbound calls to potential business customers to present communication packages
Provide high-level customer service by accurately entering customer data into the SalesForce system
Utilize product knowledge to assist customers with inquiries and demonstrate the benefits of switching services
Problem‑solve and find solutions to encourage customer commitment
What is Required (Qualifications)
Minimum of three to six months of related experience and/or training
Outbound telemarketing experience in a call center is preferred
Strong ability to direct conversations and close sales
Proactive approach to customer engagement
Preferred educational qualification: Associate’s degree or higher
How to Stand Out (Preferred Qualifications)
Previous experience in a customer service or sales role
Ability to demonstrate a strong understanding of telecommunications products and services
Familiarity with CRM systems, particularly SalesForce
Excellent communication and interpersonal skills
Outgoing personality with a knack for building rapport with customers
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
#J-18808-Ljbffr