Call Center Outbound Business Account Representative
Cable ONE, Lawton, Oklahoma, United States, 73505
Employer Industry: Telecommunications
Why consider this job opportunity
Excellent benefits package, including medical, dental, and vision plans starting upon hire
Competitive 401(k) plan with a 100% company match after one year of service, up to 5% of eligible compensation
Tuition reimbursement of up to $5,250 in the first year
Opportunities for career advancement within a collaborative work environment
Up to $75 a month towards cable and internet services
Recognition and awards programs to celebrate associate contributions
What to Expect (Job Responsibilities)
Follow up with current customers to ensure their satisfaction and upsell additional services based on their needs
Make outbound calls to connect with potential business customers and present communication packages
Provide high-level customer service by accurately entering customer data into the SalesForce system
Utilize product knowledge to assist customers with inquiries and demonstrate the value of switching to the employer's services
What is Required (Qualifications)
A proactive approach to encourage customer commitment and problem-solving
Three to six months of related experience and/or training, with a preference for outbound telemarketing experience
Ability to engage in conversations and close sales effectively
Associate's degree or higher preferred
How to Stand Out (Preferred Qualifications)
Experience in a call center environment
Outgoing personality with strong communication skills
Familiarity with SalesForce or similar CRM systems
#Telecommunications #SalesOpportunity #CareerGrowth #CompetitiveBenefits #CustomerService
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
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Why consider this job opportunity
Excellent benefits package, including medical, dental, and vision plans starting upon hire
Competitive 401(k) plan with a 100% company match after one year of service, up to 5% of eligible compensation
Tuition reimbursement of up to $5,250 in the first year
Opportunities for career advancement within a collaborative work environment
Up to $75 a month towards cable and internet services
Recognition and awards programs to celebrate associate contributions
What to Expect (Job Responsibilities)
Follow up with current customers to ensure their satisfaction and upsell additional services based on their needs
Make outbound calls to connect with potential business customers and present communication packages
Provide high-level customer service by accurately entering customer data into the SalesForce system
Utilize product knowledge to assist customers with inquiries and demonstrate the value of switching to the employer's services
What is Required (Qualifications)
A proactive approach to encourage customer commitment and problem-solving
Three to six months of related experience and/or training, with a preference for outbound telemarketing experience
Ability to engage in conversations and close sales effectively
Associate's degree or higher preferred
How to Stand Out (Preferred Qualifications)
Experience in a call center environment
Outgoing personality with strong communication skills
Familiarity with SalesForce or similar CRM systems
#Telecommunications #SalesOpportunity #CareerGrowth #CompetitiveBenefits #CustomerService
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
#J-18808-Ljbffr