Call Center Outbound Business Account Representative
Cable ONE, Olney, Illinois, United States, 62450
Employer Industry: Telecommunications
Why consider this job opportunity:
Medical, dental, and vision plans that start on your first day
Up to $5,250 in tuition reimbursement during your first year
401(k) with 100% company match after one year of service, up to 5% of eligible compensation
Opportunities for career advancement within a collaborative work environment
Recognition and awards programs to celebrate associate contributions
Flexibility with paid time off, including vacation, holidays, and personal/sick days
What to Expect (Job Responsibilities):
Make outbound calls to potential business customers to present communication packages
Follow up with current customers to ensure satisfaction and upsell additional services
Provide high-level customer service by accurately entering customer data into the SalesForce system
Utilize product knowledge to assist customers with inquiries and demonstrate service value
Problem-solve and encourage customers to commit to services that fit their needs
What is Required (Qualifications):
A proactive approach to customer interactions
Previous outbound telemarketing experience in a call center is preferred
Outgoing personality with the ability to direct conversations and close sales
Three to six months of related experience and/or training
Associate's degree or higher preferred
How to Stand Out (Preferred Qualifications):
Experience in a sales or customer service role
Familiarity with telecommunications products and services
Strong problem-solving skills and ability to think on your feet
Excellent communication skills and ability to build rapport with customers
Demonstrated commitment to customer satisfaction
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
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Why consider this job opportunity:
Medical, dental, and vision plans that start on your first day
Up to $5,250 in tuition reimbursement during your first year
401(k) with 100% company match after one year of service, up to 5% of eligible compensation
Opportunities for career advancement within a collaborative work environment
Recognition and awards programs to celebrate associate contributions
Flexibility with paid time off, including vacation, holidays, and personal/sick days
What to Expect (Job Responsibilities):
Make outbound calls to potential business customers to present communication packages
Follow up with current customers to ensure satisfaction and upsell additional services
Provide high-level customer service by accurately entering customer data into the SalesForce system
Utilize product knowledge to assist customers with inquiries and demonstrate service value
Problem-solve and encourage customers to commit to services that fit their needs
What is Required (Qualifications):
A proactive approach to customer interactions
Previous outbound telemarketing experience in a call center is preferred
Outgoing personality with the ability to direct conversations and close sales
Three to six months of related experience and/or training
Associate's degree or higher preferred
How to Stand Out (Preferred Qualifications):
Experience in a sales or customer service role
Familiarity with telecommunications products and services
Strong problem-solving skills and ability to think on your feet
Excellent communication skills and ability to build rapport with customers
Demonstrated commitment to customer satisfaction
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
#J-18808-Ljbffr