Call Center Outbound Business Account Representative
Cable ONE, Emporia, Kansas, United States, 66801
Employer Industry: Telecommunications
Why consider this job opportunity:
Excellent benefits package including medical, dental, and vision plans that start on your first day
Paid time off for vacation, holidays, and personal/sick days
401(k) with a 100% company match after one year of service, up to 5% of eligible compensation
Opportunities for career advancement and recognition through awards programs
Supportive and collaborative work environment with a focus on community involvement
Tuition reimbursement up to $5,250 in the first year and discounts on cable and internet services
What to Expect (Job Responsibilities):
Follow up with current customers to ensure satisfaction and upsell services based on their needs
Make outbound calls to potential business customers to present communication packages
Provide high-level customer service by accurately entering data into the SalesForce system
Utilize product knowledge to assist customers and demonstrate the value of switching to the employer's services
What is Required (Qualifications):
Proactive approach to sales and problem-solving
Previous outbound telemarketing experience in a call center is preferred
Outgoing personality with the ability to direct conversations and close sales
3 to 6 months of related experience and/or training is required; an Associate's degree or higher is preferred
How to Stand Out (Preferred Qualifications):
Previous experience in customer service or sales roles
Familiarity with SalesForce or similar CRM systems
Strong communication and interpersonal skills
Ability to work effectively in a team environment
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Why consider this job opportunity:
Excellent benefits package including medical, dental, and vision plans that start on your first day
Paid time off for vacation, holidays, and personal/sick days
401(k) with a 100% company match after one year of service, up to 5% of eligible compensation
Opportunities for career advancement and recognition through awards programs
Supportive and collaborative work environment with a focus on community involvement
Tuition reimbursement up to $5,250 in the first year and discounts on cable and internet services
What to Expect (Job Responsibilities):
Follow up with current customers to ensure satisfaction and upsell services based on their needs
Make outbound calls to potential business customers to present communication packages
Provide high-level customer service by accurately entering data into the SalesForce system
Utilize product knowledge to assist customers and demonstrate the value of switching to the employer's services
What is Required (Qualifications):
Proactive approach to sales and problem-solving
Previous outbound telemarketing experience in a call center is preferred
Outgoing personality with the ability to direct conversations and close sales
3 to 6 months of related experience and/or training is required; an Associate's degree or higher is preferred
How to Stand Out (Preferred Qualifications):
Previous experience in customer service or sales roles
Familiarity with SalesForce or similar CRM systems
Strong communication and interpersonal skills
Ability to work effectively in a team environment
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr