Call Center Outbound Business Account Representative
Cable ONE, Mansfield, Louisiana, United States, 71052
Employer Industry: Telecommunications
Why consider this job opportunity
Medical, dental, and vision plans – start when you start!
401(k) with 100% company match after 1 year of service, up to 5% of eligible compensation
Tuition reimbursement (up to $5,250 in the first year)
Opportunities for advancement within the organization
Collaborative and inclusive work environment
Paid time off including vacation, holiday, and personal/sick days
What to Expect (Job Responsibilities)
Follow up with current customers to ensure satisfaction and upsell services based on their needs
Make outbound calls to connect with potential business customers and present communication packages
Provide high-level customer service by accurately entering customer data into the SalesForce system
Assist customers with inquiries about Sparklight's products and services
Problem-solve and find solutions to encourage customer commitments
What is Required (Qualifications)
A proactive approach to customer interactions
Three to six months of related experience and/or training
Previous outbound telemarketing experience in a call center is preferred
Ability to direct conversations and close sales
Education preference: Associate's degree or higher
How to Stand Out (Preferred Qualifications)
Experience in a sales or customer service role
Strong communication skills with the ability to engage customers effectively
Familiarity with SalesForce or similar customer relationship management systems
Knowledge of telecommunications products and services
#Telecommunications #SalesOpportunity #CareerGrowth #CustomerService #InclusiveWorkplace
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Medical, dental, and vision plans – start when you start!
401(k) with 100% company match after 1 year of service, up to 5% of eligible compensation
Tuition reimbursement (up to $5,250 in the first year)
Opportunities for advancement within the organization
Collaborative and inclusive work environment
Paid time off including vacation, holiday, and personal/sick days
What to Expect (Job Responsibilities)
Follow up with current customers to ensure satisfaction and upsell services based on their needs
Make outbound calls to connect with potential business customers and present communication packages
Provide high-level customer service by accurately entering customer data into the SalesForce system
Assist customers with inquiries about Sparklight's products and services
Problem-solve and find solutions to encourage customer commitments
What is Required (Qualifications)
A proactive approach to customer interactions
Three to six months of related experience and/or training
Previous outbound telemarketing experience in a call center is preferred
Ability to direct conversations and close sales
Education preference: Associate's degree or higher
How to Stand Out (Preferred Qualifications)
Experience in a sales or customer service role
Strong communication skills with the ability to engage customers effectively
Familiarity with SalesForce or similar customer relationship management systems
Knowledge of telecommunications products and services
#Telecommunications #SalesOpportunity #CareerGrowth #CustomerService #InclusiveWorkplace
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr