Call Center Outbound Business Account Representative
Cable ONE, Louisiana, Missouri, United States, 63353
Employer Industry: Telecommunications
Why consider this job opportunity
Excellent benefits package including medical, dental, and vision plans that start on day one
Paid time off including vacation, holiday, and personal/sick days
401(k) with a 100% company match after one year of service, up to 5% of eligible compensation
Opportunities for career advancement and growth within the organization
Tuition reimbursement up to $5,250 in the first year
Collaborative and supportive work environment
What to Expect (Job Responsibilities)
Follow up with current customers to ensure satisfaction and upsell additional services based on their needs
Make outbound calls to connect with potential business customers and present communication packages
Provide high-level customer service by accurately entering customer data into the SalesForce system
Utilize expertise in the employer's products to assist customers with inquiries and demonstrate the benefits of switching services
What is Required (Qualifications)
A proactive approach to problem‑solving and customer engagement
Previous outbound telemarketing experience in a call center is preferred
Outgoing personality with the ability to direct conversations and close sales
Three to six months of related experience and/or training preferred
Associate's degree or higher preferred
How to Stand Out (Preferred Qualifications)
Demonstrated experience in customer service or sales roles
Familiarity with telecommunications products and services
Strong communication skills and ability to build rapport with clients
Experience utilizing CRM systems, particularly SalesForce
Ability to work in a fast‑paced environment and handle multiple tasks efficiently
#Telecommunications #SalesOpportunity #CustomerService #CareerGrowth #Teamwork
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
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Why consider this job opportunity
Excellent benefits package including medical, dental, and vision plans that start on day one
Paid time off including vacation, holiday, and personal/sick days
401(k) with a 100% company match after one year of service, up to 5% of eligible compensation
Opportunities for career advancement and growth within the organization
Tuition reimbursement up to $5,250 in the first year
Collaborative and supportive work environment
What to Expect (Job Responsibilities)
Follow up with current customers to ensure satisfaction and upsell additional services based on their needs
Make outbound calls to connect with potential business customers and present communication packages
Provide high-level customer service by accurately entering customer data into the SalesForce system
Utilize expertise in the employer's products to assist customers with inquiries and demonstrate the benefits of switching services
What is Required (Qualifications)
A proactive approach to problem‑solving and customer engagement
Previous outbound telemarketing experience in a call center is preferred
Outgoing personality with the ability to direct conversations and close sales
Three to six months of related experience and/or training preferred
Associate's degree or higher preferred
How to Stand Out (Preferred Qualifications)
Demonstrated experience in customer service or sales roles
Familiarity with telecommunications products and services
Strong communication skills and ability to build rapport with clients
Experience utilizing CRM systems, particularly SalesForce
Ability to work in a fast‑paced environment and handle multiple tasks efficiently
#Telecommunications #SalesOpportunity #CustomerService #CareerGrowth #Teamwork
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
#J-18808-Ljbffr