Call Center Outbound Business Account Representative
Cable ONE, Poplar Bluff, Missouri, us, 63902
Overview
Employer Industry: Telecommunications
Why consider this job opportunity:
Medical, dental, and vision plans available from day one
Life insurance coverage for self, spouse, and children
Paid time off including vacation, holidays, and personal/sick days
401(k) plan with 100% company match after one year of service, up to 5% of eligible compensation
Tuition reimbursement up to $5,250 in the first year
Opportunities for advancement and a collaborative work environment
Responsibilities
Follow up with current customers to ensure satisfaction and upsell additional services
Make outbound calls to potential business customers to present communication packages
Provide high-level customer service by accurately entering customer data into the SalesForce system
Utilize knowledge of the employer's products to assist customers with inquiries and demonstrate value
Problem-solve and encourage customers to commit to services
Qualifications
A proactive approach to customer engagement and problem-solving
Previous outbound telemarketing experience in a call center is preferred
Outgoing personality with the ability to direct conversations and close sales
Three to six months of related experience and/or training required
Associate's degree or higher preferred
Preferred Qualifications
Experience in customer service within a telecommunications environment
Familiarity with SalesForce or similar CRM systems
Strong communication skills and ability to build rapport with clients
Demonstrated track record of meeting or exceeding sales targets
Ability to work collaboratively in a team-oriented environment
#Telecommunications #SalesOpportunity #CustomerService #CareerGrowth #BenefitsPackage
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Why consider this job opportunity:
Medical, dental, and vision plans available from day one
Life insurance coverage for self, spouse, and children
Paid time off including vacation, holidays, and personal/sick days
401(k) plan with 100% company match after one year of service, up to 5% of eligible compensation
Tuition reimbursement up to $5,250 in the first year
Opportunities for advancement and a collaborative work environment
Responsibilities
Follow up with current customers to ensure satisfaction and upsell additional services
Make outbound calls to potential business customers to present communication packages
Provide high-level customer service by accurately entering customer data into the SalesForce system
Utilize knowledge of the employer's products to assist customers with inquiries and demonstrate value
Problem-solve and encourage customers to commit to services
Qualifications
A proactive approach to customer engagement and problem-solving
Previous outbound telemarketing experience in a call center is preferred
Outgoing personality with the ability to direct conversations and close sales
Three to six months of related experience and/or training required
Associate's degree or higher preferred
Preferred Qualifications
Experience in customer service within a telecommunications environment
Familiarity with SalesForce or similar CRM systems
Strong communication skills and ability to build rapport with clients
Demonstrated track record of meeting or exceeding sales targets
Ability to work collaboratively in a team-oriented environment
#Telecommunications #SalesOpportunity #CustomerService #CareerGrowth #BenefitsPackage
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr